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"I am a returning customer. Clean room, courteous and helpful staff, great breakfast. They continue to provide excellent service."

"Amazing stay. Old hotel but very cozy. Breakfast was average- they had lot of variety though. For the price, it was ok. We were 4 staying in one room and didn't really feel that it was too congested. Lounge is extremely cozy after a day on mountains. They have a dry room which is great use for skiers. Onsen is awesome especially the one outside. We were using it every day. Must try dinner buffet especially because it comes with unlimited drinks, food was ok. But worth the price, i think. Staff are super friendly and accommodating. Location couldn't be better- you can literally ski in ski out- although we did get a bit lost on the slopes trying to find the lifts closer to the hotel. That was mainly because we started skiing from gondola area which is only 5 mins walk away- just because we had to buy the tickets on day 1. Woody's rental shop is also very close by so it became very convenient with rentals and stuff. Just be very careful while driving your car out of the car park in snow as it was very slippery on the end of carpark before you hit the main road."

"We had a wonderful stay at this lovely ryokan. Our room (toki) was beautiful with every creature comfort we could ask for. It is minutes away from the main bus stop and has plenty of food options. The Happo one slopes are not too far away, but would recommend having a car to get around if you want to try other slopes "

"Location and nice small onsen"

"What a lovely traditional hotel. The rooms were clean and comfortable. Great onsen. Delightful, helpful staff. We loved the hotel"

"Clean, very comfortable, good breakfast buffet, and hospitality of all staff "

"Very nice room, great location, very lovely and accomodating staff! Recommend! "

"The room was very large, the hotel overall was very new. Great balance between catering for children and adults. The restaurant was very modern and spacious with a great view of the forest. The dinner and breakfast had a great range of really good food. The onsen was modern and the view from the outside onsen of the forest was very relaxing. "

"The staff were extremely helpful."