Find hotels near Hans Jenny Pygmy Forest Reserve, Oakland from ￥10,405

"The service was overall good. The front desk staff at night when I checked in at 11:30 pm on 19 January 2026 ,was very friendly and welcoming. However, the check-out staff at 1:45 pm, on 20 January 2026 ,an Asian woman with white hair, was quite unfriendly and not very approachable. When my husband asked if the $45 USD credit for food didn't require any additional payment, she responded rather curtly, "Can't you see it on the receipt, there's no extra charge." This response and her demeanor aren't suitable for a 5-star hotel front desk staff. Some staff members need training and improvement in customer service, especially this particular staff. Every time I stay here and she is working, we have a poor experience."

"I love this place"

"The staff was fantastic. Everyone was so nice and welcoming. The room as well was very clean. My only concern was the shower curtain was too short, causing water to be everywhere out of the shower. Thankfully there were enough towels to put one on the floor. If I ever need to come back to Berkeley I will return! "

"Friendly staff, clean room, dog friendly and solid breakfast. Perhaps switch up variety of breakfast options and include additional fresh fruits and veggies. "

"It is a nice place, but a few blocks from the Railroad"

"Incredible setting in the trees with lovely views. Nicely furnished, very responsive host, and kitchen well supplied. Good access to city but feels a world apart."

"Staff were friendly and professional, hotel was well maintained and it’s located was ideal for my trip. "

"Words that come to mind, quaint, comfy, quiet. Not a large chain hotel but a small friendly one. Will use again if in the area. When I woke up after a good nights sleep I kept thinking I was at home, doesn't happen to me very often at hotels."

"The room and the front desk employees were both GREAT! Loved staying here - the room for one person is smallish but enough amenities and space to rest nicely. "