Verified
8/10 Good
Anh Tuan
May 31, 2025
Liked: Cleanliness, room comfort, communication
Anh Tuan
Stayed 3 nights in May 2025
Entire apartment
Muse Hanoi Serenity Suites
3.0 star property
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Room options
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Showing 3 of 3 rooms
View all photos for Studio, 1 Queen Bed, City View
Studio, 1 Queen Bed, City View
- Sleeps 2
- 1 Queen Bed
- Free WiFi
View all photos for Deluxe Apartment, 1 Bedroom, City View
Deluxe Apartment, 1 Bedroom, City View
- City view
- 40 sq m
- 1 bedroom
- Sleeps 3
- 1 Queen Bed
- Free WiFi
View all photos for Family Room
Family Room
- 65 sq m
- 2 bedrooms
- Sleeps 4
- 2 Queen Beds
- Free WiFi
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About the neighborhood
Dong Da, a neighborhood in Hanoi, is home to Muse Hanoi Serenity Suites. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh National Stadium. Visit our Hanoi travel guide
View more Apartments in Hanoi
11110, Hanoi, 215 Giang Vo
What's nearby
US Embassy7 min walk - 0.6 km
Van Phuc Diplomatic Corps8 min walk - 0.7 km
Lotte Center Hanoi17 min walk - 1.4 km
Temple of Literature20 min walk - 1.7 km- Embassy of Japan15 min walk - 1.3 km
Getting around
- Hanoi Railway Station10 min drive
- Noi Bai Intl. Airport (HAN)38 min drive
Restaurants
- Bít Tết Ngon2 min walk
- Cuon and Roll3 min walk
- Bún Thang Giảng Võ2 min walk
- Vua Chả Cá 269 Giảng Võ1 min walk
- Sữa Dê Hương Sơn3 min walk
About this property
Muse Hanoi Serenity Suites
- Apartment near Hoan Kiem Lake
- Muse Hanoi Serenity Suites provides laundry facilities and more. Guests can connect to free in-room WiFi.
- Additional perks include:
- Express check-out, express check-in, and luggage storage
- Tour/ticket assistance, an elevator, and smoke-free premises
- Room features
- All guestrooms at Muse Hanoi Serenity Suites feature thoughtful touches such as air conditioning, in addition to amenities like free WiFi and free bottled water.
- More conveniences in all rooms include:
- Bathrooms with free toiletries and hair dryers
- 45-inch LCD TVs with digital channels
- Wardrobes/closets, kitchens, and refrigerators
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Property amenities
Internet
- Available in the apartment: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
Kitchen
- Cookware, dishware, and utensils
- Microwave
- Paper towels
- Refrigerator
- Rice cooker
Bedrooms
- Bedsheets provided
Bathroom
- 1 private bathroom
- Free toiletries
- Hair dryer
- Shampoo
- Slippers
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Entertainment
- 45-inch LCD TV with digital channels
Laundry
- Laundry facilities
- Washing machine
Comfort
- Air conditioning
Pets
- No pets or service animals
Suitability/Accessibility
- Elevator (35 inch wide door)
- Smoking not allowed
Services and conveniences
- Blackout drapes
- Daily housekeeping
- Free bottled water
- Iron/ironing board
- Limited-hour front desk
- Luggage storage
- Tour and ticket assistance
Safety features
- Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
- Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
- 16 units
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Express check-in available
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cash Breakage deposit: VND 1000000 per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
No pets and no service animals are allowed at this property
Frequently asked questions
Is Muse Hanoi Serenity Suites pet-friendly?
No, pets are not allowed at this property.
How much is parking?
This property doesn't offer parking.
What time is check-in at Muse Hanoi Serenity Suites?
Check-in start time: 2:00 PM; Check-in end time: 6:00 PM.
What time is check-out at Muse Hanoi Serenity Suites?
Check-out is at noon.
Where is Muse Hanoi Serenity Suites located?
Located in Dong Da, this apartment building is 0.3 mi (0.5 km) from US Embassy and 2.4 mi (3.9 km) from Hoan Kiem Lake. Van Phuc Diplomatic Corps and Embassy of Brunei Darussalam are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Muse Hanoi Serenity Suites Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
Rating 10 - Excellent. 0 out of 2 reviews
10 - Excellent
0
Rating 8 - Good. 2 out of 2 reviews
8 - Good
2
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews
2 - Terrible
0
Reviews
Verified
8/10 Good
manh tien
Dec 20, 2024
Liked: Cleanliness, room comfort, communication
điều hòa để chiều nóng thì bật lên hơi lâu
manh tien
Stayed 1 night in Dec 2024