A really beautiful hotel. Tastefully designed and spacious. It was really good value for money. My only complaint would be that there should be someone on reception that speaks English, and who takes an active interest in how you’re getting on. Otherwise the staff were lovely, just a bit distant. There was one great lady but we only saw her twice.
宿泊されたお客様
2019 年 10 月に 6 泊滞在
4/10 (不満)
宿泊されたお客様
2019 年 9 月 13 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Good, spacious room but no English speakers
The hotel is quite new and well taken care of but it’s not suitable to non-mandarin speakers nor for business travelers.
The service was generally poor and checkin took about 30min. When asking to get a shirt and pants cleaned they delayed the delivery to mid day the day after which caused me to almost miss a meeting. It’s also not a hotel for business travellers as there are no amenities like a desk in the room or a small business centre.
宿泊されたお客様
2019 年 8 月に 2 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2019 年 7 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean, modern and great location. Next to the West Lake. Very quiet