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Grand Metropark Hotel Hangzhou

2.5 star property
Waterfront hotel with 3 restaurants and a fitness center

Choose dates to view prices

Photo gallery for Grand Metropark Hotel Hangzhou

Interior
Exterior
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Lobby
Gym
In the heart of Shangcheng, Grand Metropark Hotel Hangzhou offers a serene escape. Unwind in the sauna or by the outdoor pool, and indulge in delicious Chinese cuisine at one of three on-site restaurants. Explore your surroundings from the comfort of this hotel's lush garden or enjoy a drink at the bar.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Breakfast available
  • Pool
  • Laundry

Room options

Available filters for rooms
Showing 41 of 41 rooms

View all photos for Superior Room (Kingsize Bed)

Superior Room (Kingsize Bed) | Free minibar items, in-room safe, desk, soundproofing

Superior Room (Kingsize Bed)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Minibar (some free items)
TV
Private bathroom
Bathrobes
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Delicate Room (Kingsize Bed)

Delicate Room (Kingsize Bed) | Free minibar items, in-room safe, desk, soundproofing

Delicate Room (Kingsize Bed)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Minibar (some free items)
TV
Private bathroom
Bathrobes
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Free minibar items, in-room safe, desk, soundproofing

Executive Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cribs/infant beds
Refrigerator
Minibar (some free items)
TV
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Delicate Twin Room

Delicate Twin Room | Free minibar items, in-room safe, desk, soundproofing

Delicate Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Minibar (some free items)
TV
Bathrobes
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Twin Room

Executive Twin Room | Free minibar items, in-room safe, desk, soundproofing

Executive Twin Room

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cribs/infant beds
Refrigerator
Minibar (some free items)
TV
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Suite

Classic Suite | Free minibar items, in-room safe, desk, soundproofing

Classic Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cribs/infant beds
Refrigerator
Minibar (some free items)
TV
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Free minibar items, in-room safe, desk, soundproofing

Family Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Minibar (some free items)
TV
Private bathroom
Bathrobes
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Executive Room (2 Beds)

Free minibar items, in-room safe, desk, soundproofing

Executive Room (2 Beds)

  • Sleeps 2

View all photos for Executive Double Room

Free minibar items, in-room safe, desk, soundproofing

Executive Double Room

  • Sleeps 2

View all photos for Superior Room (2 Beds)

Free minibar items, in-room safe, desk, soundproofing

Superior Room (2 Beds)

  • Sleeps 2

View all photos for Superior Double Room

Free minibar items, in-room safe, desk, soundproofing

Superior Double Room

  • Sleeps 2

View all photos for Family Room

Free minibar items, in-room safe, desk, soundproofing

Family Room

  • Sleeps 3

View all photos for Family Friendly Themed Suite

Free minibar items, in-room safe, desk, soundproofing

Family Friendly Themed Suite

  • Sleeps 2

View all photos for LvXiaoXiong Family Room

Free minibar items, in-room safe, desk, soundproofing

LvXiaoXiong Family Room

  • Sleeps 3

View all photos for Presidential Suite

Free minibar items, in-room safe, desk, soundproofing

Presidential Suite

  • Sleeps 4

View all photos for Family Interconnecting Room

Free minibar items, in-room safe, desk, soundproofing

Family Interconnecting Room

  • Sleeps 4

View all photos for Elite Double or Twin Room

Elite Double or Twin Room | Free minibar items, in-room safe, desk, soundproofing

Elite Double or Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Minibar (some free items)
TV
Hair dryer
Bathrobes
Free bottled water
  • 28 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Elite Twin Room

Elite Twin Room | Free minibar items, in-room safe, desk, soundproofing

Elite Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Minibar (some free items)
TV
Hair dryer
Bathrobes
Free bottled water
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | Free minibar items, in-room safe, desk, soundproofing

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Minibar (some free items)
TV
Hair dryer
Bathrobes
Free bottled water
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Business Double or Twin Room

Business Double or Twin Room | Free minibar items, in-room safe, desk, soundproofing

Business Double or Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Minibar (some free items)
TV
Hair dryer
Bathrobes
Free bottled water
  • Sleeps 2
  • 2 Queen Beds

View all photos for Business Twin Room

Business Twin Room | Free minibar items, in-room safe, desk, soundproofing

Business Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Minibar (some free items)
TV
Hair dryer
Bathrobes
Free bottled water
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Double Room

Free minibar items, in-room safe, desk, soundproofing

Executive Double Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Minibar (some free items)
TV
Hair dryer
Bathrobes
Free bottled water
  • Sleeps 2
  • 2 Queen Beds

View all photos for Bei Family Theme Room

Free minibar items, in-room safe, desk, soundproofing

Bei Family Theme Room

  • Sleeps 2

View all photos for Family Friendly Themed Room

Free minibar items, in-room safe, desk, soundproofing

Family Friendly Themed Room

  • Sleeps 3

View all photos for Guestroom (Double Bed)

Free minibar items, in-room safe, desk, soundproofing

Guestroom (Double Bed)

  • Sleeps 2

View all photos for Octonauts Theme Family Room

Free minibar items, in-room safe, desk, soundproofing

Octonauts Theme Family Room

  • Sleeps 3

View all photos for Handicapped-friendly Double Room

Free minibar items, in-room safe, desk, soundproofing

Handicapped-friendly Double Room

  • Sleeps 2

View all photos for Strawberry Music Star Quality Twin Room

Free minibar items, in-room safe, desk, soundproofing

Strawberry Music Star Quality Twin Room

  • Sleeps 2

View all photos for Strawberry Music Star Quality Double Bed Room

Free minibar items, in-room safe, desk, soundproofing

Strawberry Music Star Quality Double Bed Room

  • Sleeps 2

View all photos for Teddy's Treasure Collection Twin Room

Free minibar items, in-room safe, desk, soundproofing

Teddy's Treasure Collection Twin Room

  • Sleeps 2

View all photos for Teddy Collection Premier Double Bed Room

Free minibar items, in-room safe, desk, soundproofing

Teddy Collection Premier Double Bed Room

  • Sleeps 2

View all photos for Selected Room (2 Beds)

Free minibar items, in-room safe, desk, soundproofing

Selected Room (2 Beds)

  • Sleeps 2

View all photos for Selected Double Room

Free minibar items, in-room safe, desk, soundproofing

Selected Double Room

  • Sleeps 2

View all photos for Business Twin Room

Free minibar items, in-room safe, desk, soundproofing

Business Twin Room

  • Sleeps 2

View all photos for Business Queen Room

Free minibar items, in-room safe, desk, soundproofing

Business Queen Room

  • Sleeps 2

View all photos for Suite

Free minibar items, in-room safe, desk, soundproofing

Suite

  • Sleeps 2

View all photos for Executive Suite

Free minibar items, in-room safe, desk, soundproofing

Executive Suite

  • Sleeps 2

View all photos for Themed Family Room

Free minibar items, in-room safe, desk, soundproofing

Themed Family Room

  • Sleeps 3

View all photos for Delicate Twin Room

Free minibar items, in-room safe, desk, soundproofing

Delicate Twin Room

  • Sleeps 2

View all photos for Delicate Queen Room

Free minibar items, in-room safe, desk, soundproofing

Delicate Queen Room

  • Sleeps 2

View all photos for Delicate Suite

Free minibar items, in-room safe, desk, soundproofing

Delicate Suite

  • Sleeps 2
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About the neighborhood

Map
310006, Zhejiang, Hangzhou, No 2 Pinghai Road, Shangcheng District

What's nearby

  • Wushan Night Market - 7 min walk - 0.6 km
  • West Lake - 12 min walk - 1.1 km
  • Wulin Square - 2 min drive - 2.0 km
  • Hangzhou Tower Shopping Mall - 2 min drive - 2.3 km
  • Hangzhou China Silk Town - 3 min drive - 2.2 km

Getting around

  • Hangzhou Station - 10 min drive
  • Wan’an Bridge Station - 11 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 34 min drive

Restaurants

  • ‪nana taproom - ‬6 min walk
  • ‪新开元大酒店 - ‬7 min walk
  • ‪lingo - ‬3 min walk
  • ‪37 Barn - ‬9 min walk
  • ‪福华缘米线 - ‬9 min walk

About this property

Grand Metropark Hotel Hangzhou

Hotel near West Lake
A terrace, a garden, and a hair salon are just a few of the amenities provided at Grand Metropark Hotel Hangzhou. For some rest and relaxation, visit the sauna. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Chinese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and a front-desk safe
  • ATM/banking services, a banquet hall, and smoke-free premises
Room features
All 359 rooms include comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and minibars (stocked with some free items).
More conveniences in all rooms include:
  • Hair dryers and shampoo
  • TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CNY 68 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Imperial Kitchen
  • Japanese Restaurant
  • Le Cafe

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Terrace

Spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 21 floors
  • Banquet hall
  • Built in 1997
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The host will greet guests on arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not provide disposable items such as toothbrushes, toothpastes, combs, soaps, bath foam and slippers.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 230.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 68 per person
  • Rollaway bed fee: CNY 230.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Metropark
Grand Metropark Hangzhou
Metropark Hangzhou Hangzhou
Grand Metropark Hotel Hangzhou
Hangzhou Grand Hotel
Hangzhou Grand Metropark Hotel
Grand Metropark Hotel Hangzhou Hotel
Grand Metropark Hotel Hangzhou Hangzhou
Grand Metropark Hotel Hangzhou Hotel Hangzhou

Frequently asked questions

Does Grand Metropark Hotel Hangzhou have a pool?

Yes, this property has an outdoor pool.

Is Grand Metropark Hotel Hangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Metropark Hotel Hangzhou?

Self parking is free at this property.

What time is check-in at Grand Metropark Hotel Hangzhou?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Grand Metropark Hotel Hangzhou?

Check-out is at noon.

Does Grand Metropark Hotel Hangzhou provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Grand Metropark Hotel Hangzhou located?

Located in Shangcheng, this hotel is within a 15-minute walk of Zhejiang University First Affiliated Hospital and West Lake. Wushan Night Market and Si Cheng Church are also within 10 minutes. Wan’an Bridge Station is 11 minutes by foot and wan'an Bridge Station is 11 minutes.

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Reviews

Grand Metropark Hotel Hangzhou Reviews

8.0

Very Good

8.2

Cleanliness

8.4

Location

8.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 54 out of 208 reviews
Rating 8 - Good. 111 out of 208 reviews
Rating 6 - Okay. 27 out of 208 reviews
Rating 4 - Poor. 12 out of 208 reviews
Rating 2 - Terrible. 4 out of 208 reviews

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay

Central location suitable for downtown shopping and within walking distance to the West Lake, breakfast is more geared towards oriental taste. The bathroom in the standard room is a bit tight if you’re if larger size. The staff are keen and helpful. Great green tea leaves in room.
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WIFIの使用方法が改善されてて助かりました。
Stayed 2 nights in Jan 2020

8/10 Good

YUKAKO, JAPAN

Liked: Cleanliness, staff & service, amenities
朝ご飯の種類が豊富だった。
Stayed 2 nights in Dec 2019

8/10 Good

Moto, 日本

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
気持ちよく過ごせました。
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

Worth the price

This hotel has to be located in one of the most convenient areas for tourists. Within walking distance from many popular sites. The building itself is quite old and has very thin walls which makes it quite difficult for a good night sleep.
Stayed 2 nights in Dec 2019

10/10 Excellent

WL, Hong Kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looked dated but the room was clean and confortable with excellent housekeeping service.
Stayed 4 nights in Dec 2019

8/10 Good

SHUHORNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

安静舒适

房间干净舒适安静，但是空调不管怎么调还是在27度，太热了，只能把它关机，温度才能降下来，早餐非常满意，柜台服务很好。
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
옛 5성급 호텔이라 요즘 느낌은 아니지만 잘이용한거같아요~ 단점은 중국어만 하는 직원들이라 답답하긴 하지만...바디랭귀지로 잘이용했어요~
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
毎回出張で使います。 客室は綺麗だし、朝食の質に満足してます。
Stayed 1 night in Nov 2019

10/10 Excellent

ZanyTraveler, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well appointed hotel with a pleasant staff and a lovely restaurant. Breakfast buffet is very good. About a 10 minutes walk to the nearest subway station and another 5 minutes to the West Lake.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地理位置優越 早餐多元好吃
Stayed 2 nights in Oct 2019

6/10 Okay

Tzuchiang

交通方便,地點優,設備有點舊
Stayed 4 nights in Oct 2019

10/10 Excellent

JW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
위치도 너무 좋고 방도 깨끗하고 너무 좋았어요. 조식도 다양하게 알차게 나오고 불편한게 하나도 없었네요. 중국에서 호텔을 자주 이용하는데 젤 만족스러웠습니다.
Stayed 1 night in Sep 2019

10/10 Excellent

Hsiao Feng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很熱鬧，很方便
Stayed 1 night in Aug 2019

8/10 Good

EddieYue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地點極佳，寧靜。酒店樓下很好美食，自助餐早餐一般，離車站15分鐘車程，離西湖不遠。房內面積不算大，兩個人還可以的。
Stayed 1 night in Jul 2019

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

More of an American type hotel with all the amenities. It was very nice and the staff were very helpful. Close to shopping downtown and the lake is within walking distance.
Stayed 2 nights in Jul 2019

8/10 Good

Hing Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

勝價比高

雖然有點舊，但房內用品乾淨，睡床舒適，早餐也不錯
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
交通便捷，服務周到！
Stayed 3 nights in Apr 2019

6/10 Okay

Vivian

Liked: Cleanliness, staff & service
Great location. Clean and spacious. However no air-con was on when the temperature was around 30 degrees.. No lighter weight duvet can be supplied.. only one size... Hope it can be improved.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
13時チェックインしたが、部屋の掃除が終わらないので、だいぶ待たされた。
Stayed 1 night in Mar 2019

8/10 Good

Yoke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel

Easy and fast check in. Service good. Just a bit far to walk to west lake
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
チェックインに時間がかかり、予約を探すのに、5分以上かかった。
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

チェックインの手続きが大変遅く、30分ぐらいかかりました。もう少しスムーズに手続きできればと思ってます。ホテルは少し古めですが、部屋も綺麗で快適に過ごせました。またシャワーの水圧も問題なく、その点は良かったです。場所も地下鉄に近く、南京路に接しており、買い物やお出かけなどとっても便利でした。ただ、金庫に財布を忘れたのですが、気づいたのは夜中ということもあって、対応がイマイチでした。警察に連絡すると伝えると、翌朝、責任者が早急に対応してもらい、無事財布を見つけることができました。総じてよかったのですが、サービスにもう少し改善が必要なところもあると感じます。
Stayed 1 night in Mar 2019

10/10 Excellent

Kok Weng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with friendly staff.

Superb staff, super helpful and treated with good hospitality. Good location, close to west lake 10-15 minutes walk and close to some outlet shopping area. Recommended for sure. I will stay again at the hotel for sure.
Stayed 2 nights in Mar 2019

6/10 Okay

IRINA

Liked: Cleanliness, property conditions & facilities, room comfort

Достаточно не плохой отель.

Отель соответствует 4 звездам, персонал на рецепшене не приветливый, завтрак очень хороший, в номере 513 плохо работал интернет. В целом отель нормальный. Соотношение цены к качеству 80% из 100%.
Stayed 1 night in Jan 2019