Consider a stay at Banyan Tree Hangzhou and take advantage of a marina, a terrace, and a coffee shop/cafe. Treat yourself to a body scrub, a hot stone massage, or aromatherapy at the onsite spa. Be sure to enjoy a meal at the 3 on-site restaurants, including breakfast, brunch, lunch, and dinner. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.
Located in Xihu, a neighborhood in Hangzhou, Banyan Tree Hangzhou is in a national park and on the waterfront. West Lake and Xixi National Wetland Park reflect the area's natural beauty and area attractions include National Wetland Museum of China and Hangzhou Botanical Garden. Looking to enjoy an event or a game while in town? See what's happening at Yellow Dragon Sports Center or Huanglong Stadium. Visit our Hangzhou travel guide
Consider a stay at Banyan Tree Hangzhou and take advantage of a marina, a terrace, and a coffee shop/cafe. Indulge in a body scrub, a hot stone massage, and aromatherapy at the onsite spa. Be sure to enjoy a meal at the 3 on-site restaurants, including breakfast, brunch, lunch, and dinner. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
Additional perks include:
An indoor pool
Free self parking
An outdoor tennis court, a roundtrip airport shuttle (surcharge), and express check-out
Smoke-free premises, tour/ticket assistance, and a 24-hour front desk
Room features
All 72 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like air conditioning and separate dining areas.
Other conveniences in all rooms include:
Rollaway/extra beds (surcharge) and free cribs/infant beds
Designer toiletries, separate tubs/showers, and hair dryers
LCD TVs with digital channels
Furnished balconies or patios, wardrobes/closets, and separate dining areas
24-hour roundtrip airport shuttle on request for a surcharge
Train station pick-up shuttle (surcharge)
Free self parking on site
Food and drink
3 restaurants
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas
Restaurants on site
Baiyun Chinese Restaurant
Lobby Bar
Tea House
Water Light Court
Things to do
24-hour gym
Full-service spa
Hot tub
Indoor pool
Library
Outdoor tennis court
Sauna
Family friendly
In-room crib
Indoor pool
Laundry facilities
Rollaway/extra bed (surcharge)
Separate in-room dining area
Conveniences
24-hour front desk
Free newspapers in lobby
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Turndown service
Wedding services
Business services
Business center
Conference space
Meeting rooms
Outdoors
Garden
In a national park
Marina
On a lake
Terrace
Full-service spa
10 treatment rooms
Aromatherapy
Body scrubs
Facials
Hot stone massages
Hot tub
Prenatal massages
Sauna
Steam room
Swedish massages
Thai massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Banquet hall
Built in 2009
Mosquito nets
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Rollaway/extra bed (surcharge)
Bathroom
Bathrobes
Designer toiletries
Hair dryer
Separate bathtub and shower
Slippers
Towels provided
Entertainment
LCD TV with digital channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Separate dining area
More
Air conditioning
Desk
Free daily newspapers
Laptop workspace
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CNY 400.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Airport shuttle fee: CNY 600 per vehicle (one-way)
Rollaway bed fee: CNY 400.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Property class
Property class, provided by our rating system, is based on property type, amenities, and services.
Frequently asked questions
Does Banyan Tree Hangzhou have a pool?
Yes, this property has an indoor pool.
How much does it cost to stay at Banyan Tree Hangzhou?
As of Aug 18, 2026, prices found for a 1-night stay for 2 adults at Banyan Tree Hangzhou on Aug 23, 2026 start from ¥66,677, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Banyan Tree Hangzhou pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property; nearby parking is also free.
What time is check-in at Banyan Tree Hangzhou?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at Banyan Tree Hangzhou?
Check-out is at noon.
Does Banyan Tree Hangzhou provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of CNY 600 per vehicle applies.
Where is Banyan Tree Hangzhou located?
Located in Xihu, this luxury hotel is within a 15-minute walk of Xixi National Wetland Park and National Wetland Museum of China. God of Wealth Temple and Zhejiang University Zijingang Campus are also within 3 mi (5 km). Dongyue Station is 5 minutes by foot and Gudun Road Station is 16 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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