Skip to Main Content.
List your propertySupportTrips
Unlock instant savings with Member Prices
Sign in
Feedback

Hilton Hangzhou Qiandao Lake Resort

4.5 star property
Luxury resort with 3 restaurants and a marina

Choose dates to view prices

Photo gallery for Hilton Hangzhou Qiandao Lake Resort

Exterior
Presidential Suite | Premium bedding, down comforters, minibar, in-room safe
Exterior
View from room
Lobby lounge, pool views, open select days
Hilton Hangzhou Qiandao Lake Resort provides a peaceful retreat on Qiandao Lake's shoreline. Guests can recharge with hydrotherapy or massage treatments at the spa, savor Chinese cuisine at any of the three restaurants, or relax beside one of the two swimming pools.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Gym
  • 24/7 front desk
  • Laundry
The current price is ￥9,522
￥11,103 total
includes taxes & fees
Nov 9 - Nov 10

Room options

Available filters for rooms
Showing 52 of 52 rooms

View all photos for King hilton guest room

Premium bedding, down comforters, minibar, in-room safe

King hilton guest room

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Lake View

Deluxe Suite, Lake View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite, Lake View

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
  • 100 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for King grand lake view room

Premium bedding, down comforters, minibar, in-room safe

King grand lake view room

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for King lake view room

King lake view room | Premium bedding, down comforters, minibar, in-room safe

King lake view room

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Lake view suite

Premium bedding, down comforters, minibar, in-room safe

Lake view suite

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin grand lake view room

Premium bedding, down comforters, minibar, in-room safe

Twin grand lake view room

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin hilton guest room

Twin hilton guest room | Premium bedding, down comforters, minibar, in-room safe

Twin hilton guest room

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
  • 48 sq m
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin lake view room

View from room

Twin lake view room

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, Accessible

Premium bedding, down comforters, minibar, in-room safe

Room, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Premium bedding, down comforters, minibar, in-room safe

Premier Suite

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
  • 150 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Living area | 107-cm LCD TV with satellite channels, TV, DVD player

Presidential Suite

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
  • 700 sq m
  • Lake view
  • Sleeps 6
  • 1 King Bed

View all photos for Presidential Suite

Lobby

Presidential Suite

  • Sleeps 4

View all photos for Lake-view Parent-child Room

Premium bedding, down comforters, minibar, in-room safe

Lake-view Parent-child Room

  • Sleeps 3

View all photos for Deluxe Lake-view Parent-child Suite

Premium bedding, down comforters, minibar, in-room safe

Deluxe Lake-view Parent-child Suite

  • Sleeps 3

View all photos for Deluxe Family Friendly Family Room - Lake-View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Family Friendly Family Room - Lake-View

  • Sleeps 3

View all photos for Deluxe Lake-view Parent-child Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Lake-view Parent-child Room

  • Sleeps 3

Family Suite, 1 King Bed

Highlights

Furnished balcony or patio
Yard
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Down duvet
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Family Room, 1 King Bed

Highlights

Furnished balcony or patio
Yard
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Down duvet
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Garden View

Highlights

Furnished balcony or patio
Yard
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Down duvet
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed, Lake View

Highlights

Furnished balcony or patio
Yard
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Down duvet
  • Lake view
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed, Lake View

Highlights

Furnished balcony or patio
Yard
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Down duvet
  • Lake view
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed

Highlights

Furnished balcony or patio
Yard
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Down duvet
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Twin Beds

Highlights

Furnished balcony or patio
Yard
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Down duvet
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Furnished balcony or patio
Yard
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Furnished balcony or patio
Yard
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Twin Beds

Highlights

Furnished balcony or patio
Yard
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Down duvet
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds

Highlights

Furnished balcony or patio
Yard
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Down duvet
  • Sleeps 3
  • 2 Twin Beds

Suite, 1 King Bed

Highlights

Furnished balcony or patio
Yard
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Down duvet
  • Sleeps 4
  • 1 King Bed

View all photos for Dream Garden Family Room (Double Bed)

Premium bedding, down comforters, minibar, in-room safe

Dream Garden Family Room (Double Bed)

  • Sleeps 3

View all photos for Dream Garden Family Room (Triple Beds)

Premium bedding, down comforters, minibar, in-room safe

Dream Garden Family Room (Triple Beds)

  • Sleeps 3

View all photos for Superior Room - With View (2 Beds)

Premium bedding, down comforters, minibar, in-room safe

Superior Room - With View (2 Beds)

  • Sleeps 2

View all photos for Superior Room - With View (Double Bed)

Premium bedding, down comforters, minibar, in-room safe

Superior Room - With View (Double Bed)

  • Sleeps 2

View all photos for Suite With Garden View

Premium bedding, down comforters, minibar, in-room safe

Suite With Garden View

  • Sleeps 3

View all photos for Hilton Room (Double Bed)

Premium bedding, down comforters, minibar, in-room safe

Hilton Room (Double Bed)

  • Sleeps 2

View all photos for Hilton Twin Room

Premium bedding, down comforters, minibar, in-room safe

Hilton Twin Room

  • Sleeps 2

View all photos for Queen Room With Mountain View

Premium bedding, down comforters, minibar, in-room safe

Queen Room With Mountain View

  • Sleeps 2

View all photos for 2-bed Room With Mountain View

Premium bedding, down comforters, minibar, in-room safe

2-bed Room With Mountain View

  • Sleeps 2

View all photos for Selected Deluxe Room - Lake-View (Double Bed)

Premium bedding, down comforters, minibar, in-room safe

Selected Deluxe Room - Lake-View (Double Bed)

  • Sleeps 2

View all photos for Premium Deluxe Lake View Twin Room

Premium bedding, down comforters, minibar, in-room safe

Premium Deluxe Lake View Twin Room

  • Sleeps 2

View all photos for Hilton Featured Room (Double Bed)

Premium bedding, down comforters, minibar, in-room safe

Hilton Featured Room (Double Bed)

  • Sleeps 2

View all photos for Hilton Featured Room (2 Beds)

Premium bedding, down comforters, minibar, in-room safe

Hilton Featured Room (2 Beds)

  • Sleeps 2

View all photos for Accessible Room

Premium bedding, down comforters, minibar, in-room safe

Accessible Room

  • Sleeps 2

View all photos for Ambassador Suite With Two Bedroo

Premium bedding, down comforters, minibar, in-room safe

Ambassador Suite With Two Bedroo

  • Sleeps 4

View all photos for Premier Suite

Premium bedding, down comforters, minibar, in-room safe

Premier Suite

  • Sleeps 2

View all photos for VR & Gaming Featured Deluxe Lake View Double Bed Room

Premium bedding, down comforters, minibar, in-room safe

VR & Gaming Featured Deluxe Lake View Double Bed Room

  • Sleeps 2

View all photos for Featured Deluxe Room - Lake-View (2 Beds)

Premium bedding, down comforters, minibar, in-room safe

Featured Deluxe Room - Lake-View (2 Beds)

  • Sleeps 2

View all photos for Lake-view Suite

Premium bedding, down comforters, minibar, in-room safe

Lake-view Suite

  • Sleeps 2

View all photos for Deluxe Lake View Suite

Premium bedding, down comforters, minibar, in-room safe

Deluxe Lake View Suite

  • Sleeps 2

View all photos for Lake View KIng Room

Premium bedding, down comforters, minibar, in-room safe

Lake View KIng Room

  • Sleeps 2

View all photos for Lake View Double Room

Premium bedding, down comforters, minibar, in-room safe

Lake View Double Room

  • Sleeps 2

View all photos for Grand King Lake View Room

Premium bedding, down comforters, minibar, in-room safe

Grand King Lake View Room

  • Sleeps 2

View all photos for Grand Lake View Double Room

Premium bedding, down comforters, minibar, in-room safe

Grand Lake View Double Room

  • Sleeps 2
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
311700, Zhejiang, Hangzhou, 600 Huanhu North Road

What's nearby

  • Qiandao Lake - 3 min walk - 0.3 km
  • Qiandaohu National Forestry Park - 6 min drive - 5.4 km
  • Weiping Ferry Terminal - 6 min drive - 5.1 km
  • Wangutang Park - 7 min drive - 6.5 km
  • Xin'an Dam - 47 min drive - 50.7 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 128 min drive

Restaurants

  • ‪星巴克 - ‬4 min drive
  • ‪农家鱼庄 - ‬4 min drive
  • ‪KFC 肯德基 - ‬4 min drive
  • ‪星巴克 - ‬6 min drive
  • ‪观湖 Taproom - ‬6 min drive

About this property

Hilton Hangzhou Qiandao Lake Resort

Luxury resort near Qiandao Lake
Located close to Qiandaohu National Forestry Park, Hilton Hangzhou Qiandao Lake Resort provides a marina, a free grocery shopping service, and a terrace. Treat yourself to a massage or hydrotherapy at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Chinese cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Other perks at this resort include:
  • An indoor pool and an outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • An elevator, multilingual staff, and ATM/banking services
Room features
All 348 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes.
Extra conveniences in all rooms include:
  • Down comforters and free cribs/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • 107-cm LCD TVs with premium channels and DVD players
  • Furnished balconies or patios, wardrobes/closets, and refrigerators

Similar properties

Indoor pool, seasonal outdoor pool, sun loungers, lifeguards on site

InterContinental One Thousand Island Lake Resort by IHG

  • Pool
  • Spa
  • Kids pool
  • Parking included
9.2 out of 10, Wonderful, 87 reviews
The price is ￥18,000
￥20,988 total
includes taxes & fees
Nov 4 - Nov 5
InterContinental One Thousand Island Lake Resort by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee: CNY 156 for adults and CNY 78 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Eatzi Cafe
  • Lobby Lounge
  • Spices Bistro
  • Taste

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • On a lake
  • Terrace

Full-service spa

  • Hydrotherapy
  • Massage
  • Spa treatment rooms

Accessibility

  • Elevator

More

  • 7 buildings
  • 8 floors
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 107-cm LCD TV with premium cable/satellite channels
  • DVD player
  • Pay movies

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 156 for adults and CNY 78 for children
  • Airport shuttle fee: CNY 1600 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hilton Hangzhou Qiandao Lake
Hilton Hangzhou Qiandao Lake Resort
Hilton Qiandao
Hilton Qiandao Resort
Hilton Qiandao Lake Resort
Hilton Qiandao Lake
Hilton Hangzhou Qiandao Lake
Hilton Hangzhou Qiandao Lake Resort Resort
Hilton Hangzhou Qiandao Lake Resort Hangzhou
Hilton Hangzhou Qiandao Lake Resort Resort Hangzhou

Frequently asked questions

Does Hilton Hangzhou Qiandao Lake Resort have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

How much does it cost to stay at Hilton Hangzhou Qiandao Lake Resort?

As of Oct 30, 2025, prices found for a 1-night stay for 2 adults at Hilton Hangzhou Qiandao Lake Resort on Nov 9, 2025 start from ￥9,522, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Hangzhou Qiandao Lake Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hilton Hangzhou Qiandao Lake Resort?

Self parking is free at this property.

What time is check-in at Hilton Hangzhou Qiandao Lake Resort?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hilton Hangzhou Qiandao Lake Resort?

Check-out is at noon.

Does Hilton Hangzhou Qiandao Lake Resort provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 1600 per vehicle applies.

Where is Hilton Hangzhou Qiandao Lake Resort located?

Situated on a lake, this luxury resort is steps from Qiandao Lake and 2.8 mi (4.5 km) from Qiandaohu National Forestry Park. Xin'an Dam is 27.2 mi (43.8 km) away.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hilton Hangzhou Qiandao Lake Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 43 out of 79 reviews
Rating 8 - Good. 24 out of 79 reviews
Rating 6 - Okay. 4 out of 79 reviews
Rating 4 - Poor. 4 out of 79 reviews
Rating 2 - Terrible. 4 out of 79 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Xiaowen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and service
Stayed 1 night in Aug 2025

2/10 Terrible

Beilei

Disliked: Staff & service
Booked 2 rooms with breakfast included staffs at The reception said booking was made for NO breakfast. Showed them my wotif booking which clearly says ‘Included amenities: Free breakfast’, they didn’t understand the meaning…
Stayed 2 nights in Sep 2023

10/10 Excellent

QIJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
前台服务生需要再提高。晚上10点后就不要送水果了，附送的水果刀根本切不了苹果皮，就算了吧！
酒店正对着湖面，风景非常棒！
Stayed 2 nights in Jul 2021

10/10 Excellent

ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice

Wonderful hotel. Amazing views of the lake, very good breakfast with a good mixture of Western and Eastern choices, nice outdoor pool (indoor not as nice). Happy to find such a place relatively close to Shanghai. The floor manager Stanley was really helpful and friendly as were all the staff. Be aware that the cheaper lake view rooms may be near a main road that makes being on the balcony less enjoyable. The grand lake view rooms are quiet though. The food selection and drink selection is not as wide as in Hilton's elsewhere in the world, but for the situation of the hotel I was content enough with what was on offer. Be sure to take the boat trip out to the cable car for a postcard view of the lake.
Stayed 5 nights in Jun 2020

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
当天打滴滴都打不到…不开车有点不方便
Stayed 1 night in Nov 2019

8/10 Good

Marbow, 上海

Liked: Staff & service, property conditions & facilities
とても綺麗で良いホテルでした。 しかし、ホテル内のトイレが少なく、売店が無い（飲み物を買いたかった）事が不便でした。
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service

Beautiful but not the best service

Beautiful place but it was very slow for July. None of the restaurants were open. Finding English speakers was hard. There seemed to be no activities going on besides going to the pool. Ordering room service was super hard because of the non English speaking.
Stayed 2 nights in Jul 2019

10/10 Excellent

ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
带着老人和小孩一起来，选了希尔顿到黄山尖的游艇，看到了全景，省的去挤热门的景点，其他时间都在泡酒店，小孩子在儿童乐园，老人打打乒乓球，总体来说就休闲，满意
Stayed 2 nights in May 2019

10/10 Excellent

KAI-TSEN, 台北，台灣

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

住宿環境優良

環境非常幽靜，很適合放空的度假行程
Stayed 1 night in Nov 2018

10/10 Excellent

Ying

园区很漂亮

非常满意，园区很漂亮，泳池也大
Stayed 1 night in Aug 2018

8/10 Good

HING FAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得推薦

整體而言都好滿意，酒店staff very helpful ，美中不足係自助餐水凖不理想（但收費不高），以五星級酒店以言，房間收費算便宜，下次都會選擇住這裡。
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Nice view with warm staff. Had a small issue with Yiping Ge overcharging dinner bill, but was solved quickly. Overall it was a nice stay.
Stayed 3 nights in Sep 2017

4/10 Poor

Zhe

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

糟糕的前台，亟待提升服务品质

前台的服务糟糕，两个订单各订了一间房，三点多去前台check in,结果被告知只有一间房，另外的房间需要现打扫，当问需要什么时间能拿到房卡时，前台显得很不耐烦！最后在四点四十分左右拿到房卡，我想即使一个快捷酒店在这方面都会比他们做的好吧！游泳池的接待也会有点让人觉得戒心太重，可能是地理位置好，平时去那边参观的游客太多了吧。总之，我现在知道了为什么它的评分在hotels.com上为何比千岛湖洲际低了那么多了，就是服务体验问题
Stayed 1 night in Jul 2017

10/10 Excellent

Chi Kit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quite value

10/10 Excellent

Wang, 千岛湖

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常棒的入住

酒店周围的环境很好，室外泳池很棒，面朝千岛湖。我订的是湖景套房，酒店经理帮我升级了豪华套房，非常感谢。服务也很贴心，一家人带着宝宝，基本上就在酒店里度过了这次旅行。如果下次再来，还会选择希尔顿。

10/10 Excellent

hang, 上海

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

一次不错的旅行

家人朋友一起去的，酒店很不错，度假很合适！

8/10 Good

JING

Liked: Cleanliness, staff & service, property conditions & facilities
预定的时候看见酒店的房型是有浴缸的，但是入住的时候没有浴缸，房间说是五楼，但是就是在大堂那一层的，隔音不太好，走廊的声音一直听得到很吵。餐厅的餐除了批萨好吃之外，其他的真的太难吃了，建议大家真的别去那家三楼餐厅。

8/10 Good

Ronghua, 中国

Liked: Cleanliness, property conditions & facilities, room comfort

总体评价中上

作为高档酒店服务质量一般！

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常豪華舒適的酒店

10/10 Excellent

YUNMI, SUZHOU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

IT IS A WONDERFUL, RELAXING EXPERIENCE

THE HOTEL WAS GREAT. ALL STAFFS ARE KIND, THE FOOD AT RESTAURANTS IS DELICIOUS. ESPECILLY I LIKE LIVE MUSIC AT THE MAIN RESTAURANT AT NIGHT. IT IS A GOOD PLACE TO GO AND RELAX IN SUMMER, BUT IT IS OKAY IN WINTER, TOO. HOWEVER IT IS NOT LOCATED IN FRONT OF THE MAIN LAKE. IF YOU HAVE A CAR, IT IS NOT FAR FROM THE MAIN LAKE.

10/10 Excellent

WENBIN, SHANGHAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

外部设施明显优于内部设施

离市区近，有湖中泳池，总体来说外部设施明显优于内部设施。户外的几个泳池都特别棒。房间内很多设施细节方面不好，附近吃的几乎没有，最好开车去市区吃。或者提前准备些吃的喝的带去。

10/10 Excellent

YINGYING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
还不错，觉得比较喜欢

8/10 Good

haojie

Liked: Staff & service, property conditions & facilities

下次试试洲际

地理位置不如洲际和喜来登，但进出还算是比较方便的。作为Hilton的品质来讲，有点名不符实，早餐质量、客房清洁度、服务人员数量等等，都需要很大的改进才行

10/10 Excellent

xushirong, shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

酒店体现了星级水准

酒店景观超好，人很舒服，尤其是室外游泳与自然融为一体，服务人员态度一流，对待小孩很有爱心、耐心，有宾至如归的感觉，以后到千岛湖一定首选杭州千岛湖滨江希尔顿度假酒店，有朋友游千岛湖我也一定会推荐!

6/10 Okay

Alfa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Luxry hotel with less staff

This a very luxry hotel with excellent views of Qiandao Lake. Clean, comfortable, but too noisy with local people. The numbers of hotel staff seems not enough to service so many guests, special in holiday. In a word, not too bad for vacations.