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"Check was a pain. I had stayed at this property once before and everything was great but the 2nd time was a completely different experience. The clerk who checked me in was difficult. She needed all my information again, address, phone number and charged me a fee in case someone happen. She questioned me about my service dog and pretty much gave me a hard time during check in. The first time I stayed at this property none of this happen. So pick a way of treating your customers and do it that way every time. "

"Stayed in accessible room. Room was located down a long hallway, farthest possible from elevator. Room was large and easy to maneuver in a wheelchair. Water pressure was low and water was either luke-warm or hot. There was no air circulation in the bathroom. my phone could not connect to the hotel wi-fi. There was no channel directory for the TV"

"Room was exceptional. Breakfast was excellent and reasonably priced. Highly recommend!"

"The hotel was easy to find close to shopping and close to many eateries. The bed was very comfortable and the rooms were clean did not interact much with the staff as we got in late was busy the next day and left early day after I would stay there again."

"Loved the Jacuzzi tub in my room. Bed was comfortable, but the fireplace wouldn't turn on. "

"Close to everything Boone has to offer but feels like you’re in your own private oasis! It was an absolutely gorgeous property with tons of amenities, very well maintained, and overall we were so overjoyed with our experience. The only thing it was missing was a hot tub! We will be back. "

"Excellent, staff were helpful."

"N/A"

"The room was ok beds were ok bedding was clean but the fridge was dirty and a the property looks like it needs repairs or their doing repairs but the staff was excellent and it was located close to shops and food ."