Overall the hotel staff and the room are excellent, except for the check-in. Expedia advised via email that check-in is at 6am, we got the hotel at 3am and were made to wait for 3 hours, ie. 6am. The room was available but the lone reception staff refused to make concession! We had to sleep on the couches 😞.
Justin
2024 年 1 月に 4 泊滞在
10/10 (非常に良い)
Mien
家族旅行
2023 年 12 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Mien
2023 年 12 月に 1 泊滞在
10/10 (非常に良い)
Nam
2023 年 12 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nam
2023 年 11 月に 1 泊滞在
10/10 (非常に良い)
Mien
家族旅行
2023 年 12 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Mien
8/10 (良い)
SON
家族旅行
2023 年 12 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a great stay here. The room was clean and modern. The breakfast buffet was excellent, except that the coffee was not hot. I am not sure why. We stayed three nights and the coffee were never hot in the morning. We really enjoyed the area the hotel is in. During the weekend the street in front of the hotel becomes part of the city's night market and entertainment. It's not a big gathering, but enough to gave us some cultural experiences. The hotel is also in walking distances to restaurants so you don't really need to get a taxi. I recommend this hotel for your stay in Ha Giang.