「Gorgeous property. Communication could be better pre-arrival… slow to respond. But post-arrival, the reception and service was impeccable. A special place for sure!」

「We have a family stay during a trip to Nikko. The Hotel is far, and the road have many hard curves, but it was easy to find and worth the cost. The room is big enought to 4 people, warm, comfortable beds and the breakfast was very good and complete. We rented a car, and the parking is at the road in front of the hotel, and free. 」

「気にい入らなかった点はまた魅力でもあるのですけど。」

「床暖がありとても暖かい部屋でした」

「It was a great stay. I love the vibe and everything about the Snowball Chalet. 」

「とても綺麗で、従業員も話しやすい雰囲気で楽しめました。ありがとうございます。」

「Ringo Jam is great. Walkable to ski lifts; attentive and fun staff; delicious and varied breakfast. It’s a gem In Madarao. 」

「Good place to stay, close to the mountain. Ben and Bettie that run the hotel are very friendly. Western beds and some rooms with your own bathroom.」

「We were spoilt with first class attention and assistance from Andrew, the host, and staff. It is why we like to choose an owner establishment rather than a 'marbled foyer'. A warm lounge and wine and conversation to come back to at the end of an unbelievable ski day. Love the underfloor heating! The shuttle is quick, easy and flexible. The location is great and a short walk to and from dining options. We can't wait to get back!」

「食事などはボリュームもありとても満足しています。 しかし 暖房器具が合わなくて苦労しました。 暖房を使うと喉が痛くなってしまい暖房を使わないまま寝たこと。 家族連れの子供が終始騒いでおり残念ながら夜も朝もうるさかったこと。 これはホテル側の問題ではないので難しいところです。 暖房器具は部屋に備え付けのものを使うと喉がやられてしまい咳き込んでしまいました。」