Our first trip to Gulf Shores, I reserved the stay at LightHouse from a recommendation.
At check in, we were made to feel like a nuisance instead of a guest. Communication was brief and we were left to figure out the property on our own.
Middle elevators are the way to go, the side elevators are HOT & slow.
We received clear communication ahead of time on how to get into the room.
The room was ready when we arrived. The condo looked good when we walked in, spacious, just what we needed for our week there.
When we started looking closer, the condo was DIRTY! The master had not seen a vacuum. Sand, dirt, fuzz, etc. were all around the rug under the bed & sand on the bottom bed frame.
Behind bed were tissues & wrappers.
The other bedroom had trash behind the head board. Mattress is old and needs replaced, very worn out.
There were hair/dust balls floating around the pantry.
The wall clock, headboards & dressers & tables had not seen a duster in forever.
The silverware drawers were dirty! We used some plastic silverware & paper plates due to the filth.
Under the sink was gross and slimy around the drain stopper. The condo needs updated, showers are from the 90's, shower faucets are terrible & mold around the master shower & ceiling. The bunk room is a nice addition but my girls didn't use it because the beds had sand in them.
Owner was responsive and took care of issues right away. I think the room needs major cleaning and bathrooms overhauled.