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Shangri-La Guilin

5.0 star property
Guests start their day with breakfast overlooking peaceful gardens, then rejuvenate with spa treatments before enjoying fitness classes and arcade games

Choose dates to view prices

Shangri-La Guilin in Qixing offers a peaceful retreat with two breakfast restaurants and Chinese cuisine for lunch and dinner. Enjoy facials, massages at the spa, and fitness classes. Free WiFi keeps everyone connected.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is ￥12,913
￥15,057 total
includes taxes & fees
Jun 5 - Jun 6
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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities or services will be unavailable from May 17 2026 to May 22 2026 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from October 28 to December 31:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 141 for adults and CNY 141 for children
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

The seasonal pool will be open from June to September
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Shangri-La Guilin have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool. One of the pools is closed seasonally each year from October 28 to December 31. The pool will be unavailable from May 17 2026 to May 22 2026 (dates subject to change).

How much does it cost to stay at Shangri-La Guilin?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Guilin on Jun 5, 2026 start from ￥12,913, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Guilin pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Shangri-La Guilin?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Shangri-La Guilin?

Check-out is at noon.

Where is Shangri-La Guilin located?

This family-friendly Guilin hotel is located on the riverwalk, within 3 mi (5 km) of Seven Star Park, Reed Flute Cave and Riyue Shuangta Cultural Park. Guilin University of Electronic Technology and Guangxi Normal University are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

7.6

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 199 out of 309 reviews
Rating 8 - Good. 75 out of 309 reviews
Rating 6 - Okay. 24 out of 309 reviews
Rating 4 - Poor. 9 out of 309 reviews
Rating 2 - Terrible. 2 out of 309 reviews

Reviews

Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay to explore Guilin
Stayed 1 night in May 2026
Verified

10/10 Excellent

Hein

Liked: Cleanliness, staff & service, amenities
Large selection of dishes and staff is attentive.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Beverly

Excellent breakfast, lovely property location. Had a comfortable stay.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Hue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice, Lily who worked outside was super friendly.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A place with very nice view on the lake. provided very nice breakfast at a large sitting area.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Yihua

Liked: Cleanliness, amenities
Clean room. Beautiful surroundings.
Stayed 1 night in Oct 2025
Verified

8/10 Good

chiew fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable stay

Nice hotel with good breakfast . Quiet and safe
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

T J HART

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were exceptionally good
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Andor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best breakfast buffet I ever had. Thank you!
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Yuet wan

Liked: Cleanliness, staff & service, amenities
The hotel is indeed not new but it is well maintained. The room is indeed quiet, most top floor at 7th floor. Abit of cigarette smell of course. Nevertheless, I could sleep so well as the bed is very comfortable and soundproof is very good. Highly recommended.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

thierry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff and no hassle
Stayed 2 nights in Apr 2024
Verified

4/10 Poor

Longsheng

Disliked: Cleanliness
The room was generally nice, but unfortunately, I found hair on the bed sheets when I checked in. It made me feel that the cleanliness could be improved. I hope the hotel pays more attention to room hygiene, as the rest of the environment and service were quite good.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Lai Shu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in general are very nice and attentive including front desk, housekeeping, executive lounge as well as the garden lady 万小鳳. All good except Shang Gong where our group dined three or four times but seems understaffed, thus the serving time kept being delayed.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Geisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled with our 10 year old son, and a couple friends of us. We booked a Suite for us, and our friends had a Suite too. This is such a beautiful hotel within a small town, surrounded by nature. Our son loved the animals encounter, and the car raising there. The food was so incredible fresh and delicious. We loved their local noodles soup with pork skins... it is something that we will miss. Also, their fruits were all amazing, especially their sweet passion fruits... The staff at this hotel was so welcoming and kind, that we will miss them too. THANK YOU!!
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort

Great staff in a tired facility

We love the Shangri-La brand but were disappointed with several aspects of our visit to Guilin. 1) The pool was closed for maintenance. If we had known ahead of time, we wouldn’t have booked. 2) No bathroom scales. 3) very few outlets and ancient tech support. 4) The facility is showing its age. TV old and small. Staff, however, was superb!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Hein

Liked: Cleanliness, staff & service, amenities
Great selection of various offerings
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Xia

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and service. Nice breakfast with variety of options.
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

DUBAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Guilin

Best hotel on Guilin
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Jinran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star treatment!

Fabulous stay. Friendly staff!
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Richard Hau Yue

Liked: Cleanliness, staff & service, room comfort
Very good
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

melva

Liked: Staff & service, property conditions & facilities, room comfort
Carpet is old looking and need to be clean
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Daiki

Good
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Robert

Liked: Staff & service
Disliked: Property conditions & facilities
We stayed four nights in Oct 24. In short, the hotel is rather outdated and needs urgent refurbishment. Whilst the lobby is spacious and impressive, rooms are small, cramped and all the equipment is seriously worn out. It has also been the first time I have seen a facility claiming to be a 5 star hotel to offer basic amenities (soap, hair conditioner, body lotion) in dispensers mounted to the walls. Interestingly, there were no dispensers available nearby the tub. Additionally, the air con was smelly and too loud when operating, making us not to use it during the stay, Overall quite a humble standard compared with other 5 star facilities in China.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Wai Keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
客房寬敞整潔，中餐廳的食物質素很好，服務櫃台職員服務到位, 態度友善。家人都感到非常滿意。
Stayed 3 nights in Dec 2025