古城区 ホテル

「The room is modern and spacious. Excellent location as it’s just next to the old town. Staff is very friendly. As we had 2 rooms, I’ve emailed to the hotel in advance to have it near to each other. It was nice that they did as the hotel’s layout is like a courtyard style. So you can imagine if one has to walk from one building to the other in the cold. It was also great that they had the WeChat services which enable guest to contact the hotel directly for any request. Thought the idea was...

「Convenient to Ancient City within walking distance. 」

「Location is fantastic. Great starting point for exploring the old town. Service is exceptional. The staff really tries their very best to make you feel at home. Very comfortable room.」

「Very modern hotel and comfortable. Great breakfast and good location 」

「Very bad break」

「宿泊当日に停電が有り、SPAとプールが使えなかったのはとても残念でした。」

「サービスがとてもよかったです。特に次の大理に移動するのにホテルのタクシーをチャーターしたのですが、目的地で降りるときうっかり息子のバッグを取り忘れてしまったのです。二日後に気付いて、ホテルに電話しても「見当たらない」との返答でしたが、マネージャーのメルアドにメールしたら、念入りに調べてくださり、とうとう息子のバッグを探してくれました。ホテルならではの丁寧な対応に感動しました。」

「Staff helpful and friendly. Facility is nice.」