Near Paseo Cayala, Hotel Fontabella offers a luxurious retreat with a sauna, dry cleaning services, and 24-hour business center. Unwind on the terrace or get moving in the gym. Guests will also appreciate free in-room WiFi and free self parking.
Located in Zona 10 neighborhood, Hotel Fontabella is connected to a shopping center. Children's Museum and El Pulté Golf are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Paseo Cayala and Plaza Fontabella Shopping Center. La Aurora Zoo and Botanical Garden are also worth visiting. Visit our Guatemala City travel guide
A fitness center, a bar/lounge, and a sauna are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, spa services, and a business center. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a dining area and a coffee/tea maker. Limited housekeeping is available.
Hotel Fontabella offers 33 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to balconies or patios. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.
This Guatemala City aparthotel provides complimentary wired and wireless Internet access. Flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided on weekdays only.
Recreational amenities at the aparthotel include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
Available in the apartment: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
24-hour airport drop-off shuttle on request for a surcharge
Free self parking on site
Wheelchair-accessible parking available
Family friendly
Children stay free (see details)
Kitchen
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Full-sized refrigerator/freezer
Microwave
Stovetop
Dining
Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: GTQ 90 for adults and GTQ 90 for children
A bar/lounge
Room service (limited hours)
Bedrooms
Premium bedding
Rollaway/extra bed: GTQ 400 per day
Bathroom
Free toiletries
Hair dryer
Shower
Towels provided
Living spaces
Separate dining area
Entertainment
Flat-screen TV with premium cable channels
Outdoor areas
Balcony/patio
Terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
24-hour business center
Desk
Meeting room
Comfort
Air conditioning
Pets
Pet friendly
Welcoming dogs only
Up to 15 lbs per pet
Fee: GTQ 280 per pet per night
Service animals exempt from fees
Pets allowed in specific rooms
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair-accessible parking
Smoking not allowed
Services and conveniences
Blackout drapes
Concierge services
Free bottled water
Free daily newspapers
Housekeeping on weekdays only
Iron/ironing board
Limited-hour front desk
Luggage storage
Safe
Tour and ticket assistance
Location highlights
Connected to a shopping center
Near the airport
Things to do
Gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
33 units
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of GTQ 280 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 15 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GTQ 400.0 per day
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately GTQ 90 for adults and GTQ 90 for children
Airport shuttle fee: GTQ 160 per vehicle (maximum occupancy 3)
Pet fee: GTQ 280 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: GTQ 400.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Property is also known as
H&F Hotel Fontabella Guatemala City
H&F Hotel Fontabella
H&F Fontabella Guatemala City
H&F Fontabella
H F Hotel Fontabella
Hotel Fontabella Aparthotel
Hotel Fontabella Guatemala City
Hotel Fontabella Aparthotel Guatemala City
Frequently asked questions
Is Hotel Fontabella pet-friendly?
Yes, this property allows dogs with a maximum weight of up to 15 lbs per pet. There's a fee of GTQ 280 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Fontabella?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Hotel Fontabella?
Check-out is at 1 PM.
Does Hotel Fontabella provide a shuttle to the airport?
Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of GTQ 160 per vehicle applies.
Where is Hotel Fontabella located?
Located in Zona 10, this aparthotel is within 1 mi (2 km) of Plaza Fontabella Shopping Center and La Aurora Zoo. Avia Mall and The Village Shopping Center are also within 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Fontabella Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
10
Location
8.4
Staff & service
9.4
Property conditions & facilities
Rating 10 - Excellent. 132 out of 186 reviews
10 - Excellent
132
Rating 8 - Good. 29 out of 186 reviews
8 - Good
29
Rating 6 - Okay. 14 out of 186 reviews
6 - Okay
14
Rating 4 - Poor. 4 out of 186 reviews
4 - Poor
4
Rating 2 - Terrible. 7 out of 186 reviews
2 - Terrible
7
Reviews
10/10 Excellent
Julie
Jan 24, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Huge room. Beautiful, comfortable
Julie
Stayed 2 nights in Nov 2025
10/10 Excellent
Jaewon
Nov 16, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, friendly and helpful staff and great amenities
Jaewon
Stayed 4 nights in Nov 2025
10/10 Excellent
Harley
Nov 4, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Located over large shopping mall, many food alternatives within the property or near by.
Harley
Stayed 2 nights in Oct 2025
10/10 Excellent
Lisseth
Dec 6, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
A spacious, fully equipped space. Highly recommended. I also recommended the service from Bolgheri restaurant. Besides their delicious dishes delivered at an excellent temperature.
Lisseth
Stayed 5 nights in Dec 2025
8/10 Good
Markela
Oct 21, 2025
Liked: Cleanliness, room comfort, communication
The hotel is located in a very nice plaza, which is convenient for food, shopping & entertainment options. Friendly & helpful hotel staff. The room was clean & has the essentials. The room is also spacious & has a kitchenette. The only issue I had is the bed wasn’t very comfortable.
Markela
Stayed 1 night in Oct 2025
10/10 Excellent
Stephan
Jun 10, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff and great apartment
Stephan
Stayed 3 nights in Jun 2025
10/10 Excellent
Sheila
May 27, 2025
Liked: Cleanliness, property conditions & facilities, communication
Don’t need to leave once you check in as everything you need is under one roof……shopping, dining, entertainment, spa, bookstore, cafes, etc. terrific!
Sheila
Stayed 2 nights in May 2025
10/10 Excellent
Justina
Jun 10, 2025
Liked: Cleanliness, property conditions & facilities, communication
This hotel was amazing and it smelled so good. Walking distance from the Oakland Mall, lots of onsite restaurants and walking distance from Cielto, a delicious upscale dinning experience. This is a must stay
Justina
Stayed 3 nights in May 2025
10/10 Excellent
Ayoela
Oct 31, 2024
Liked: Cleanliness, property conditions & facilities, communication
Beautiful hotel, lovely and accommodating staff!
Ayoela
Stayed 4 nights in Oct 2024
10/10 Excellent
Angelina
Jul 3, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Well appointed suites with exceptionally luxurious bed and bedding. Kitchen and living space is modern and comfortable. Very clean! Highly recommended.
Irena
Stayed 2 nights in Jun 2025
10/10 Excellent
Gustavo
Jan 26, 2025
Liked: Cleanliness, property conditions & facilities, communication
Very kid friendly
Gustavo
Stayed 4 nights in Jan 2025
10/10 Excellent
Emely
Jan 10, 2025
Liked: Cleanliness, room comfort, communication
Beautiful hotel
Great staff and communication. Bedrooms are full on suites fully equipped with everything that is needed. Really quiet and luxurious makes you feel like home
Emely
Stayed 2 nights in Jan 2025
10/10 Excellent
Yesenia
Mar 16, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We have stayed at this property a few times and keep coming back because we love everything about it. We highly recommend it! It is beautiful, clean, fancy, and safe. You never have to leave the property because everything you need is beneath you. Our goal is to dine at all of the amazing restaurants.
Yesenia
Stayed 1 night in Mar 2025
10/10 Excellent
Joshua
May 13, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Really fantastic stay. Rooms were very nice with lots of storage and a pull out sofa bed. Everything was pretty clean, very safe, and quiet at night. Bed was really nice. I was surprised this was one of the more affordable locations to stay that was very nice.
Joshua
Stayed 3 nights in May 2024
10/10 Excellent
Kelvin
Feb 19, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff at Fontabella are exceptional. They meet your requests right away and the hotel is well kept. I think this may be the best hotel in the city!!
Kelvin
Stayed 7 nights in Feb 2024
10/10 Excellent
Margarita Michelle
Jun 30, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
All employees were extremely helpful and knowledgeable as to any question. The facility and rooms are perfectly done. Feels like home!
Margarita Michelle
Stayed 4 nights in Jun 2024
10/10 Excellent
daniel
May 15, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
the rooms are high, i booked a loft room which had a complete living / dining/ kitchen area downstairs and a bedroom upstairs, hotel is located inside a dining and shopping plaza which is very convenient
daniel
Stayed 2 nights in May 2024
10/10 Excellent
Leyla
Jul 7, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
I stayed at the Fontabella Hotel and I really liked how friendly and helpful the staff were. The hotel was very clean and the bedroom was spacious and nice. The view from the terrace was amazing, you could see the whole city. The hotel is in a central location, which is great. It has become my favorite place to stay. I would recommend it to anyone visiting the area.
Leyla
Stayed 2 nights in Jul 2024
10/10 Excellent
fernando
Sep 3, 2023
Liked: Cleanliness, room comfort, communication
THE PEOPLE inside the hotel are wonderful persons. Thanks
fernando
Stayed 6 nights in Aug 2023
10/10 Excellent
maria M
May 17, 2025
Liked: Cleanliness, property conditions & facilities, communication
Our stay at Fontabella Hotel was truly exceptional. From the moment we arrived, the staff went above and beyond to make us feel welcomed and cared for. Every interaction—from the front desk to housekeeping—was marked by genuine kindness, professionalism, and attention to detail.
The accommodations were elegant, clean, and comfortable, offering a peaceful retreat right in the heart of Guatemala City. But what truly stood out was the personalized service. The team anticipated our needs, accommodated every request with grace, and made us feel like valued guests every step of the way.
We left with full hearts and lasting memories. Thank you to everyone at Fontabella for making our stay so special. We can’t wait to return!
maria M
Stayed 3 nights in May 2025
10/10 Excellent
Kristen Renee
Mar 1, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Hotel staff were always available and accomodating. Rosmery and Sophie went above and beyond our expectations!
Kristen Renee
Stayed 2 nights in Feb 2024
10/10 Excellent
Maria
May 21, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Sophia at the front desk is the asset of this property. Had a not so pleasant experience checking out in the past with one other receptionist though. Room is very spacious and having a/c is a major plus as most places in Guatemala do not have a/c (other than major hotels in the city). The balcony and kitchenette in each room are definitely appreciated. Also, the mall is a couple of floors down via elevator. There’s a Starbucks and very good restos plus a Sophos bookstore (comprehensive bookstore is a bit rare in GC). Overall, a very good stay in this hotel which is also within a short driving distance to and from the airport.
Maria
Stayed 1 night in May 2025
8/10 Good
Jackie
Nov 29, 2024
Liked: Cleanliness, room comfort, communication
Overall a good stay
We stayed in a loft room which was a little difficult to go up and down the stairs. The bed was very comfortable and the entire space was very clean and beautiful. The last two days the toilet had a few issues and we had to fix it every time we flushed the toilet. Overall a good stay because we like the area, but I would not get a lift room again.
Jackie
Stayed 4 nights in Nov 2024
10/10 Excellent
Christopher
Dec 22, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The loft we stayed in was great and we used the kitchen often. Grocery store right across the street and TecoCoffeeShop is adjacent and delicious. The staff is pleasant and helpful. Zona 10 is vibrant, safe, and convenient (easy airport commute). The apartments are inside the open air shopping mall, that again provides an extra level of security. The WIFI internet was fast and reliable working all week without problems (I worked remotely). Walking distance to Oakland Mall (spectacular), Zoo (impressive), and many awesome restaurants. Great place to work/play.