Very nice hotel. Clean , friendly staff. This is a five star hotel. The 3 star rating is due to the massive metro construction next to the property. When booking there was no mention of this construction. At check in , we were informed that there will be noise but no option to cancel. Construction supposed to stop from midnight to 8am. However the first night it went on all night and the other two nights was on and off. The hotel provided ear plugs!!!!
Hamid
2024 年 3 月に 3 泊滞在
10/10 (非常に良い)
YUANLIANG
出張
2024 年 1 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
check in時服務態度好, 房間內minibar飲料免費
YUANLIANG
2024 年 1 月に 1 泊滞在
10/10 (非常に良い)
Shiyu
小さなお子様連れの家族旅行
2023 年 12 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything is perfect expect for the area nearby.
Shiyu
2023 年 12 月に 4 泊滞在
10/10 (非常に良い)
LOH OEI
家族旅行
2023 年 12 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Above expectations in almost every aspect. Room was huge and very very well appointed with quality finishings and is very well maintained. True to the value of the Kempinski brand! 5-stars. The location is also very central to most of Guangzhou, with short travel times generally.