薄型テレビ、有料ムービー

エンバシー スイーツ グリーンビル ゴルフ リゾート & カンファレンス センターの口コミ

3.5 out of 5

口コミ

8.8

非常に良い

評価 10 - 1000 件の口コミ中 651 件が非常に良い" "
評価 8 - 1000 件の口コミ中 191 件が良い" "
評価 6 - 1000 件の口コミ中 63 件が普通" "
評価 4 - 1000 件の口コミ中 43 件が不満" "
評価 2 - 1000 件の口コミ中 52 件が非常に不満" "

9.0/10

清潔度

9.2/10

スタッフとサービス

9.0/10

設備とサービス

9.0/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

10/10 (非常に良い)

Shontel

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
N/A
2024 年 5 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Shontel, We're so glad to hear that you enjoyed your visit. Your support means a lot to us! Best, Bill Groves, GM

10/10 (非常に良い)

Michelle

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very happy with our stay
2024 年 5 月に 1 泊滞在
GM からの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Michelle, Thank you for taking the time to review our hotel. We are delighted that you enjoyed your stay with us. We appreciate your business and hope to welcome you back soon. Best, Bill Groves, GM

10/10 (非常に良い)

Michelle

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great
2024 年 5 月に 2 泊滞在
GMからの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Michelle, Thank you so much for your thoughtful and generous review. Our team truly enjoys providing exceptional experiences for our guests from start to finish! It was a pleasure to host you and we can't wait to welcome you back! Best, Bill Groves, GM

10/10 (非常に良い)

Michelle

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay. Have had to extend our time in Greenville and the rate for an extended stay was well worth it.
2024 年 5 月に 1 泊滞在
GM からの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Michelle, We are thrilled that we provided you with a great stay and found us to be a good value. We appreciate you choosing our hotel and hope to welcome you again soon. Thank you for your kind review. Best, Bill Groves, GM

8/10 (良い)

Stacey

Very nice hotel, friendly staff. Not very fond of the $6 nightly parking fee.
2024 年 5 月に 2 泊滞在
AC Clarkからの返信 (投稿日 : 2024 年 5 月 25 日)
We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip! Best, AC Clark Front Desk Supervisor

10/10 (非常に良い)

Contessa

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Awesome
2024 年 5 月に 1 泊滞在
GM からの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Contessa, We are thrilled that we provided you with an awesome stay. We appreciate you choosing our hotel and hope to welcome you again soon. Thank you for your kind review. Best, Bill Groves, GM

10/10 (非常に良い)

Jo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful grounds and convenient location.
2024 年 5 月に 1 泊滞在
GM からの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Jo, We're happy to hear from you! Thank you for taking the time to share your kind review of your recent experience at our hotel. We look forward to being your hotel of choice when in the area. Best, Bill Groves, GM

8/10 (良い)

Shane

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall a great experience. Room would not ever cool off but the staff brought us a fan promptly. Sold out night, so there wasn't much that they could do. Would still return. Nice place.
2024 年 5 月に 1 泊滞在
AC Clarkからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Shane,3It is fantastic to hear that your stay was enjoyable and that our location was ideal for your trip! Our associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback. I appreciate you taking the time to leave us and other travelers' feedback. We hope to host you again soon. Sincerely, AC Clark Front Desk Supervisor

10/10 (非常に良い)

Jennifer

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Greeted by the warm friendly staff. Rooms are clean. Efficient parking and a quiet facility
2024 年 5 月に 1 泊滞在
AC Clarkからの返信 (投稿日 : 2024 年 5 月 7 日)
We appreciate your taking the time to review our Embassy Suites Greenville. I am thrilled to know you enjoyed your stay and am humbled to learn we will have the opportunity to welcome you again! We hope you look forward to your next visit as much as we do! Best AC Clark Front Desk Supervisor

10/10 (非常に良い)

Nakita

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything
2024 年 4 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Nakita, We are thrilled to receive your feedback! Thank you for choosing to stay with us. We look forward to welcoming you back soon. Best, Bill Groves, GM

6/10 (普通)

Vera

2024 年 4 月に 3 泊滞在
GM からの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Vera, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again. Sincerely, Bill Groves, GM

2/10 (非常に不満)

Michelle L

2024 年 4 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Michelle L, We are deeply committed to providing outstanding hospitality. Your feedback means a lot to us, and we apologize for not meeting your expectations. We are excited to make your next visit exceptional. Sincerely, Bill Groves, GM

2/10 (非常に不満)

Tacara

2024 年 4 月に 2 泊滞在
GM からの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Tacara, Thank you for choosing our hotel. We truly appreciate your patronage and would be honored to welcome you back for an exceptional experience. Your feedback is highly valued and helps us improve our services. Again, thank you for choosing us. Sincerely, Bill Groves, GM

10/10 (非常に良い)

Shequila

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was very clean and the room was spacious and comfortable.
2024 年 3 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 17 日)
Dear Shequila, Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area. Best, Bill Groves, GM

2/10 (非常に不満)

Jeremiah

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Billからの返信 (投稿日 : 2024 年 4 月 17 日)
I show you could not check-in due to age requirements. I apologize for any inconvenience this may have caused.

10/10 (非常に良い)

Traquia

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent will visit again
2024 年 4 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Traquia, I'm glad that all aspects of your stay met your expectations. We can't thank you enough for staying with us, and we hope to host you again soon. Best, Bill Groves, GM

10/10 (非常に良い)

Benjamin

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I really enjoyed the stay
2024 年 3 月に 1 泊滞在
AC Clarkからの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Benjamin,Thank you for taking the time to share your feedback. I’m pleased to hear our spacious rooms, breakfast, and indoor pool made for an enjoyable stay. We appreciate your kind comments and look forward to your return. Best, AC Clark Front Desk Supervisor

10/10 (非常に良い)

Braxton

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We had a wonderful time and the service was remarkable. The only thing that was a little disappointing was that the poool was closed due to maintenance.
2024 年 4 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Braxton, Thank you for reaching out to us and for taking the time to leave a review. We are pleased to hear that you had an enjoyable stay with us. However, we apologize for the inconvenience caused by the maintenance work being done on our pool during your visit. Your feedback is valuable to us and will help us to improve the guest experience for future visitors. Best, Bill Groves, GM

4/10 (不満)

Kristen

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
In need of updates to provide what they claim
2024 年 4 月に 2 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Kristen, We try to be as transparent as possible regarding our guest offerings, so I regret that we fell short in this area. Thank you for your feedback as it allows us to improve communications. We hope to host you again with a more pleasurable impression and experience. Sincerely, Bill Groves, GM

10/10 (非常に良い)

Donnie

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I love all the people who work at this property. They are the nicest and most caring.
2024 年 3 月に 1 泊滞在
AC Clarkからの返信 (投稿日 : 2024 年 4 月 2 日)
Thank you for your generous review and recommendation. I am delighted that our spacious and sparkling clean rooms made for an enjoyable stay! It was a pleasure to host you; we can't wait to welcome you again. Best, AC Clark Front Office Supervosor

10/10 (非常に良い)

Leticia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
AC Clarkからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Leticia, It is wonderful to hear that staying at our hotel met your expectations for your daughter's birthday. Thank you so much for being our valued guest and taking the time to share this tremendous account of your experience. We appreciate your kind words and look forward to your return! Best AC Clark Front Office Supervisor

8/10 (良い)

Jarrod

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
AC Clarkからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Jarrod, Thank you for being our guest and for taking the time to review our hotel. I am delighted you enjoyed your stay. We understand and appreciate how a delightful and delicious breakfast can make for a great start to the day; it is our pleasure to go above and beyond for our valued guests. Thank you for allowing us to be a part of your travels; we hope to welcome you again in the future. Best, AC Clark

10/10 (非常に良い)

Orlando

カップルで旅行
良かった点 : 設備とサービス
Very happy with our stay. Staff was courteous and the room was roomy and clean.
2024 年 3 月に 3 泊滞在
AC Clark, Front Office Supervisorからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Orlando,Thank you for being our guest and for taking the time to review our hotel. I am delighted you enjoyed your stay. We understand and appreciate how a delightful and delicious breakfast can make for a great start to the day; it is our pleasure to go above and beyond for our valued guests. Thank you for allowing us to be a part of your travels; we hope to welcome you again in the future Best, AC Clark

8/10 (良い)

Lessie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
AC Clark, Front Office Supervisorからの返信 (投稿日 : 2024 年 3 月 26 日)
It’s great to receive your feedback and your generous review! We take great pride in knowing that we achieved total satisfaction while you were our guest. It was our pleasure hosting you and look forward to welcoming you on a return trip to our area. Best AC Clark Front Office Supervisor

10/10 (非常に良い)

Nohemi

2024 年 3 月に 1 泊滞在
AC Clarkからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Nohemi,Thank you for your generous review and recommendation. I am delighted that our spacious and sparkling clean rooms made for an enjoyable stay! It was a pleasure to host you; we can't wait to welcome you again. Best, AC Clark Front Office Supervisor

10/10 (非常に良い)

jose

良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Muy fea las avitaciones muy antiguas y dedinde sakan q tica pagar parqueadero y tekevision aoarte es ridiculo es una estafa
2024 年 3 月に 1 泊滞在
AC Clark Front Desk Supervisorからの返信 (投稿日 : 2024 年 3 月 11 日)
Our breakfast and manager special have impressed many travelers, so I am glad that you found it exceptional as well. Our staff works hard to provide each guest with a wonderful experience. All of your feedback, including areas for improvement, is appreciated as it helps us serve our guests better. We appreciate you staying and recommending our hotel. Please come see us again soon! Best AC Clark

8/10 (良い)

Kayla

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
GMからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Kayla, It was our pleasure hosting you and we look forward to a return visit. Thank you for choosing us. Best, Bill Groves GM

8/10 (良い)

Haylie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was very big. Staff was pretty decent. The lines dor the complimentary drinks was always very long! With almost no time to get a second one. Only thing i was not happy about is we were able to get our drinks while eating at their restaurant but our waittress was so slow and not attentive that 5 minutes passed the time my husband asked can we get our drink and was told no.
2024 年 2 月に 2 泊滞在
AC Clarkからの返信 (投稿日 : 2024 年 2 月 27 日)
Dear Haylie,Thank you for choosing us! We are happy to hear you enjoyed a pleasant stay! We appreciate knowing how we can serve you better next time as we always strive for improvement with the expectation that your next visit will be even more exceptional! We hope you will find a reason to visit again soon. Best, AC Clark Front Desk Supervisor

10/10 (非常に良い)

Joan、Westminster

家族旅行
良かった点 : 設備とサービス
Quiet area, away from traffic, yet accessible to many restaurants, shopping, etc. Very nice, friendly employees. Beautiful!
2024 年 2 月に 2 泊滞在
AC Clarkからの返信 (投稿日 : 2024 年 2 月 27 日)
Dear Joan,Thank you for choosing us! We are happy to hear you enjoyed a pleasant stay! We appreciate knowing how we can serve you better next time as we always strive for improvement with the expectation that your next visit will be even more exceptional! We hope you will find a reason to visit again soon. Best, AC Clark Front Desk Supervisor

10/10 (非常に良い)

Sarah、Cheraw

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
AC Clarkからの返信 (投稿日 : 2024 年 2 月 27 日)
Dear Sarah,Thank you for choosing us! We are happy to hear you enjoyed a pleasant stay! We appreciate knowing how we can serve you better next time as we always strive for improvement with the expectation that your next visit will be even more exceptional! We hope you will find a reason to visit again soon. Best, AC Clark Front Desk Supervisor

10/10 (非常に良い)

Lorraine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Seems understaffed. But overall great!
2024 年 2 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Lorraine, We are thrilled that we provided you with a great stay. We appreciate you choosing our hotel and hope to welcome you again soon. Thank you for your kind review. Best, Bill Groves GM

10/10 (非常に良い)

Tina

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
AC Clarkからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Tina,Thank you for choosing us! We are happy to hear you enjoyed a pleasant stay! We appreciate knowing how we can serve you better next time as we always strive for improvement with the expectation that your next visit will be even more exceptional! We hope you will find a reason to visit again soon. Best, AC Clark Front Office Supervisor

10/10 (非常に良い)

Alexis

2024 年 2 月に 1 泊滞在
AC Clarkからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Alexis,, Thank you for choosing us! We are happy to hear you enjoyed a pleasant stay! We appreciate knowing how we can serve you better next time as we always strive for improvement with the expectation that your next visit will be even more exceptional! We hope you will find a reason to visit again soon. Best, AC Clark Front Office Supervisor

2/10 (非常に不満)

Cynthia

家族旅行
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Cynthia, We want to provide every guest with a pleasant stay, so we're sorry that we let you down on this visit. We appreciate your review and hope to have the opportunity to deliver a more positive experience on a return trip. Thank you for staying with us. Sincerely, Bill Groves GM

10/10 (非常に良い)

Sharmika

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Greatest
2024 年 2 月に 3 泊滞在
GMからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Sharmika, It’s great to receive your feedback and your generous review! We take great pride in knowing that we achieved total satisfaction while you were our guest. It was our pleasure hosting you and look forward to welcoming you on a return trip to our area. Best, Bill Groves GM

2/10 (非常に不満)

Meredith

家族旅行
We never checked in. Expedia booked us at the wrong hotel and would not allow us to change hotels. Wasted time and money and I’ll never stay at that hotel, not ever use Expedia to book anything. Horrible customer service. Some way to treat a Hilton Diamond member. Just awful.
2024 年 2 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 2 月 6 日)
Dear Meredith, I want to express my gratitude for taking the time to inform us about your recent experience. I understand how frustrating it can be when there are reservation issues, and I apologize for the inconvenience caused. We hope to have the chance to welcome you for a better impression and experience. Sincerely, Bill Groves GM

10/10 (非常に良い)

MaKayla

Awesome.
2024 年 2 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 2 月 4 日)
Dear MacKayla, We love to hear your stay was awesome; thanks for making our day! It was a pleasure to host you, and we can't wait to welcome you again. Best, Bill GrovesGM

10/10 (非常に良い)

Damon

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
staff was awesome
2024 年 1 月に 2 泊滞在
GMからの返信 (投稿日 : 2024 年 2 月 2 日)
Dear Damon,It's nice to hear from you! I am delighted that our exceptional service made for an enjoyable experience. We hope to see you again soon.Best,Bill GrovesGeneral Manager

10/10 (非常に良い)

Wolfe

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
AC Clarkからの返信 (投稿日 : 2024 年 2 月 1 日)
Dear Wolfe,Thank you for choosing us! We are happy to hear you enjoyed a pleasant stay! We appreciate knowing how we can serve you better next time as we always strive for improvement with the expectation that your next visit will be even more exceptional! We hope you will find a reason to visit again soon. Best, AC Clark AC Front Desk Supervisor

10/10 (非常に良い)

Russell、greenville

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
friendly staff and a happy hour,with a full breakfast!
2024 年 1 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Russell, That is what we like to hear! Thank you so much for your generous review and, more importantly, for being our valued guest. It was our pleasure to host you, and we hope your travels bring you back to the area soon. Best, Bill Groves GM

8/10 (良い)

Kimberly

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Weekend Trip with the Kiddos
Overall stay was great. I did a spur of the moment trip with my son and nephew from Georgia. They really enjoyed themselves, with the pool being the highlight of their trip. The pool was clean with plenty of towels. We did experience a little chaos with it being so kany kids in the pool are withOUT parents. At one point i was the only adult in the pool area, het there were 20+ kids in the pool. The sign displays that anyone younger than 16 should be accompanied by an adult, however that sign was not adhered to since the children were under 13. We have a small issue with the room when we initially arrived. Upon entry into the room I turned on the AC because it was very warm. I took the boys down to the pool and came back up 90 minutes later. The room was still warm. The front desk sent maintenance to the room where we were informed that it was "Heat Only" room. Never heard of that before. However, I was quickly moved to another room on the same floor. The AC WORKED! Sal, with maintenance was very informative and even checked the new room to ensure everything was operable. I would be remiss if I failed to mention the amazing breakfast buffet. I travel often both personally and professionally. I must say that their "free" breakfasr buffet was the best I've had in a very long time.
2024 年 1 月に 2 泊滞在
GMからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear Kimberly, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review. Best, Bill Groves General Manager

6/10 (普通)

KAELA

家族旅行
Ok
2024 年 1 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear KAELA, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just ok. We appreciate the feedback and hope to host you again. Sincerely, Bill Groves General Manager

10/10 (非常に良い)

Paul

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Facilities and staff were great. One issue with HVAC is the thermostat does not have separate heat and air because it is automatic. Our room was 80 degrees upon arrival. Set temp to 70 and lower which it never got below 72.
2024 年 1 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear Paul, I am glad to know that you enjoyed your visit overall. Our staff members are proud to be representatives of our hotel, and that fact shines through daily. We value your feedback, including areas for improvement, as it allows us to serve our guests better. Whether your next trip here is for business or pleasure, I hope you will choose to stay with us again. Best, Bill Groves General Manager

10/10 (非常に良い)

Adrian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Upon entry, the staff immediately greeted me and got me checked in and the room was clean and spacious.
GMからの返信 (投稿日 : 2024 年 1 月 28 日)
Dear Adrian, Thank you for choosing us and for taking the time to write a review! I am delighted to hear that our high standard of cleanliness and our hospitable service made for an enjoyable stay. Our team aims to provide a great experience for every guest on every visit, and we love to know we delivered. We hope to welcome you again soon. Best, Bill Groves GM

10/10 (非常に良い)

Carolyn

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Our room coul use a restorative overhaul. I had a slight smell of urine on the carpeted side. We used towels to walk in this area.
2024 年 1 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 1 月 28 日)
Dear Carolyn, Thank you for taking the time to provide a review. I am happy to hear that you enjoyed your stay overall. We truly value your feedback and hope to have the pleasure of welcoming you back soon, with the expectation that your next stay will be even better. Best, Bill Groves GM

10/10 (非常に良い)

Mary、Lynn Haven

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Mary, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Bill Groves GM

4/10 (不満)

Ebony

2024 年 1 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Ebony, Ensuring the highest level of hospitality is our top priority. We apologize for not meeting your expectations and appreciate your feedback. We hope to serve you better on your next visit. Sincerely, Bill Groves GM

6/10 (普通)

Adam

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 清潔度、施設のコンディションと設備
The room was not cleaned well. There were hairs in the covers and towels along with a brown fluid stain on the wall. The walls were also paper thin and we were kept up all night by the partying around us. NOT up to my embassy suites expectations. The restaurant and check in staff were all great at least.
2024 年 1 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Adam,We apologize that your room was not met with our excellence in housekeeping service and that noise pollution kept you from having a restful night’s sleep; please forgive us. Your comfort is our highest priority and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review.Sincerely,Bill GrovesGeneral Manager

4/10 (不満)

Kayla

小さなお子様連れの家族旅行
The room next to ours on the premium floor had kids left alone in the room and they were going in and out slamming doors and banging on walls and yelling from midnight to 2 am.
2024 年 1 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Kayla,I am sorry to hear that the noise pollution caused by your neighboring room disrupted the comfort of your stay. Our topmost priority is your comfort, and I regret that we failed to provide you with complete satisfaction. We appreciate your feedback as it helps us to monitor the guest experience and make necessary improvements. Thank you for taking the time to share your review.Sincerely,Bill GrovesGeneral Manager

8/10 (良い)

Ryan

家族旅行
良かった点 : スタッフとサービス
Great price for the space and easy parking.
2023 年 12 月に 1 泊滞在
AC Clarkからの返信 (投稿日 : 2024 年 1 月 19 日)
Ryan,Thank you for choosing us! We are happy to hear you enjoyed a pleasant stay! We appreciate knowing how we can serve you better next time as we always strive for improvement with the expectation that your next visit will be even more exceptional! We hope you will find a reason to visit again soon. Best, AC Clark