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「The staff was incredibly welcoming. The restaurant was delightful . The location was great to Salem !」

「The room was exactly like the picture. Overall it was a very good experience. There’s no interactions with staff because everything is done online from checking in, paying for parking, upgrades if you decide to add and right down to checking out. No waiting in line. Many cute shops and restaurants are nearby.」

「Comfortable room with a nice kitchenette. Very clean and well laid out. Front desk staff was friendly and accommodating. Highly recommend this hotel!」

「While it was a little difficult to locate the hotel it was comfortable and served our needs for two nights stay.」

「Generally ok. Hotel seemed low on resources. Check in closes after 6pm and no one on site; it felt deserted. That said, we were welcomed with very a friendly, informed, efficient front of house - coffee tea and water available. Apparently, the hotel has changed hands and has new management - no breakfast available. We complained - we were grateful for a generous refund. That said, photos of the breakfast on hotel website and Expedia reviews of excellent breakfast are irrelevant. We are very...

「Lovely room in a historic house downtown Rockport. Close to the headlands, shops, restaurants, beaches, and theater. Friendly professional staff, clean rooms beautifully decorated, quiet & relaxing. On site parking made the visit completely stress free. Will be back soon !」

「Our entire stay was a great experience. 10/10 would stay again.」

「Had a pleasant stay, the room was recently renovated felt cozy. Free breakfast in the morning. Front desk was very helpful and approachable.」

「Great stay!」

「A」

「The staff was nice, and when I first walked into the lobby it was beautiful. The room however was outdated, walls were gross, musty smell, and the beds were super uncomfortable. I will say the bed and bathroom were clean, just needs to be updated.」

「The room was nice and pretty, and we were able to get in a little early, but I did not feel as though it was that clean. the room smelled musty in some areas, and there were spiders in others. I am glad we were there for only one night.」

「It was peaceful with a friendly staff. Room could use some updating.」

「Very run down and not very clean. Definitely wouldnt stay here again.」

「Stay was great. Very easy check in and check out. Quiet with comfy beds!」

「Room did not appear to be cleaned upon check in and shower was disgusting. Noise from exterior door to parking lot opening and shutting kept waking us up. Staff were extremely nice, friendly, and helpful.」

「Hotel Salem was great. The location could not be beat! Great staff. Very comfy beds and pillows.」