匿名さん、ありがとうまず最初に、当ホテルにおけるお客様の様子を理解するのに間違いなく役立つご意見をいただきありがとうございます。 私たちのレストランと駐車場に関してご満足いただけなかったことを残念に思います。私たちは常に改善するために常に変化しているため、お客様の苦情を承知しております。私たちのチームは、考えられる欠陥に対処し、確立された基準に従っていない状況を修正することを目的として、迅速に行動します。ご理解いただきありがとうございます。また近いうちにまたご利用いただけることを楽しみにしております。Antonio S - Recepción

Dear Raquel: Thank you for the generous evaluation of your stay! We are very happy to know that we have met all your expectations. We hope to welcome you again in the not too distant future to offer you our best services. a cordial greeting Have a great day. Gustavo Cara Manager

親愛なる顧客、 ご滞在の評価に費やされた時間に感謝します。 労働者が行ったサービスと、ホテルアリサレスの清潔さをコメントで評価していただいたことを喜んでお読みください。 よろしく、

親愛なるお客様、グラナダでの滞在のためのホテルアリサレスの選択と、それを大切にするために費やした時間に感謝します。 お客様の期待に応えたことを嬉しく思います。 私たちの目標は、他の旅行者に私たちを返すか、またはお勧めするために、ゲストの満足度を常に達成することです。 私たちは設立の推薦に本当に感謝しています。 この訪問がグラナダのようにマドリードのポルセルホテルとの長い関係の始まりであることを願っています。 この機会に心からの挨拶を送ります。 グスタボ・カラ マネージャー

お客様各位、グラナダでのご滞在にHotel Alixaresを選択していただき、評価の時間を割いていただきありがとうございます。 私達は私達があなたの期待と部分的に会ったことに注目することを嬉しく思います。 私たちの目標は、常に彼が友人や家族に私たちを推薦するようにゲストの完全な満足を達成することです。 私たちはあなたにさらに良いサービスを提供することができるように私達はあなたが私達をすぐにまた訪問することを勧めます。 この訪問が、マドリードとグラナダのPorcel Hotelsとの長い付き合いの始まりとなることを願っています。 私たちはあなたに暖かい挨拶を送るためにこの機会を利用します。 グスタボ・カラ 監督

Ken様、グラナダでのご滞在にAlixaresをお選びいただきありがとうございます。 このレビューを書いてあなたの経験を共有することに専念してきたあなたの時間のために。 私達はあなたが私達のサービスの大部分を高く評価し、そして与えられた最高点と私達のホテルが旅行者のコミュニティに推薦することにあなたにもっと感謝することができないことに気づくことがさらに幸せです。 私達は私達のゲストを安心させるためだけに私達の設備を絶えず改装しそして私達の美食の提供を改良している。 もう一度、私たちはレビューをありがとう、そしてあなたがはるかに良い経験のために戻ってきてくれることを願っています。

Dear Siro, we wanted to thank you for choosing Hotel Alixares for your stay. We thank you also for sharing your experience with other potential users of our services. In view of the score awarded, we deduce that you are satisfied with the services provided. We appreciate your generosity when assessing your experience with us. The location of the establishment and the spectacular views are some of the advantages that we boast about our competition, but the attention received clearly makes the difference to repeat with us. We hope to return to receive you to provide you with even more personalized attention. We hope that this visit will be the beginning of a long relationship with the Porcel Hotels chain with establishments in Granada and Madrid. Receive a cordial greeting, Gustavo Cara Manager

お客様各位 ホテルでの経験を共有していただきありがとうございます。 私たちはあなたの期待に応えたことを知ってうれしいです。 それを改善するために私達はビュッフェ式朝食のジュースの質に関するあなたのレビューに注目する。 私たちは、それほど遠くない将来、再びPorcelチェーンに残ることを望みます。 どうもありがとう

Dear Customer, thank you very much for your evaluation, we are glad to know that you have enjoyed our Hotel in Granada. Our location is ideal to visit Granada and the Alhambra. Our staff tries to make our clients feel as if they were at home. All our facilities have been recently renovated. Apart the Hotel has a magnificent pool and a formidable barbecue overlooking the Alhambra. We hope you can come back soon. Comments like yours encourage us to improve day by day. Greetings and good morning. Gustavo Cara Director

親愛なるマキ、私たちはあなたの期待に応えていないことを残念に思っています。私たちのレセプションは、お客様を喜ばせるために非常に努力しており、できるだけお手伝いし、必要な情報を募集しています。 あなたが顧客が必要とするすべての時間を捧げることができるという大きな仕事量まで、 レセプションでは、いつでも追加のアメニティをリクエストできます。 グラナダの水はとても良く、タップから出るものを飲むことができます。 私たちはあなたが別の機会に戻り、心のこもった挨拶をし、 グスタボカラ 監督

親愛なるお客様、ご意見ありがとうございました。ご滞在、壮大なロケーション、素敵な朝食、設備をお楽しみいただき、誠にありがとうございます。 私たちが施設を改装し、お客様が不便を感じないように改善していることをお知らせします。 私たちはソーシャルネットワークを通じて私たちに従うことを願っており、まもなくグラナダでお会いしたいと考えています。 ご挨拶ととても良い一日。 グスタボカラ 監督

お客様各位には、改善するために私たちを助け、私たちはあなたの仕様を検討しますあなたのコメントをありがとうございました。私たちは、ソーシャルネットワーク上で私たちに従う尋ねると、彼らは初期のグラナダで願っています。 グスタボ・カラ ディレクター

Good morning, first of all, thank you for your evaluation of your stay with us. And for us the most important thing is that our customers are satisfied. Very grateful that we were able to solve your problem. Thank you very much best regards.

Dear Robert,We appreciate your maximum rating on Expedia with 5 stars. We are happy to know that we have met your expectations and that you enjoyed your stay with us and the services offered.We hope to welcome you again on your next visit to Granada and we recommend the Porcel Chain hotels in destinations such as Seville and Madrid.Kind regards.

Good morning, we cannot cancel reservations, they all carry commissions from the agency, also keep in mind that when you make a reservation, look at the conditions of the reservation and whether it can be canceled or not, it is not a thing. that we decide, if it cannot be canceled, you have to bear the consequences.We are very sorry for this and as I say again, it is not our fault.

Merci beaucoup pour votre excellente critique de notre hôtel. Toute l'équipe vous remercie de nous avoir choisis pour votre séjour à Grenade. Nous sommes heureux de savoir que nous avons des clients qui ont apprécié leur séjour dans notre Hôtel Porcel Alixares.Nous espérons vous revoir bientôt dans l'un de nos hôtels Porcel à Grenade, Séville ou Madrid.Avec mes meilleures salutations.

Dear Uwe, we wanted to thank you for choosing Hotel Alixares, ideal for staying or organizing events such as meetings/meals. We also thank you for sharing your experience with other potential users of our services. In view of the maximum score awarded, we deduce that you are a satisfied user of the services provided. We thank you for your generosity in evaluating your experience with us. The location of the establishment and the spectacular views are one of the advantages that we boast over our competition, but the attention received clearly makes the difference in repeating with us. We would like to visit again. welcome you to provide you with even more personalized attention. We hope that this visit is the beginning of a long relationship with the Hoteles Porcel chain with establishments in Granada and Madrid.Receive a cordial greeting.

Dear Michelle, we wanted to thank you for choosing Hotel Alixares, ideal for your stay. We also thank you for sharing your experience with other potential users of our services. In view of the score given, we deduce that you are a satisfied user of the services provided. We thank you for your generosity in evaluating your experience with us. The location of the establishment and the spectacular views are one of the advantages that we boast over our competition, but the attention received clearly makes the difference in repeating with us. We would like to visit again. welcome you to provide you with even more personalized attention. We hope that this visit is the beginning of a long relationship with the Hoteles Porcel chain with establishments in Granada and Madrid.Receive a cordial greeting.

Thank you very much for your great review of our hotel on Expedia.The whole team thanks you for choosing us for your stay in Granada and we are also glad that the hotel services have met your expectations, as well as its location to access the Alhambra. We hope to see you again soon in any of our Porcel Hotels in Granada, Seville or Madrid.Yours sincerely.

Dear Sanjiv,Thank you for sharing your review with us and giving us a very good score. We are happy to know that we have met your expectations and that you enjoyed your stay with us and the services offered.We hope to welcome you again on your next visit to Granada and we recommend the Porcel Chain hotels in destinations such as Seville and Madrid.Kind regards.

Dear Edgar, We thank you for taking the time to share his stay with us. We are very happy to know that you have enjoyed an unbeatable stay thanks to the rating you have given us. We hope to see you again.

Dear Diana,Thank you for sharing your review with us and giving us the highest score. We are happy to know that we have met your expectations and that you enjoyed your stay with us and the services offered.We hope to welcome you again on your next visit to Granada and we recommend the Porcel Chain hotels in destinations such as Seville and Madrid.

Dear Wendy,Thank you for sharing your review with us and giving us the nice score. We are happy to know that we have met your expectations and that you enjoyed your stay with us and the services offered.We hope to welcome you again on your next visit to Granada and we recommend the Porcel Chain hotels in destinations such as Seville and Madrid.

Good morning, we are very sorry for not having met your expectations, the hotel has 197 rooms and not all of them are available at the moment. This is very easy, if you don't like the room assigned, go down to reception and tell us, or before going up, tell us what you want. It is good to look at the location of the hotels before booking, but we are in a very nice and quiet area. The distance to the city center is 1 km, 12 minutes on foot. There is a bus stop 200 meters away. Granada is very small and you can walk everywhere. Two weeks ago it was snowing, imagine that it is difficult to get the weather right and our air conditioning system is central, we cannot go from hot to cold so quickly.We regret all this and we apologize.

Thank you very much for your excellent review of our hotel on Expedia. The entire team thanks you for choosing us for your stay in Granada and we are also delighted that the hotel services met your expectations, as well as its location to access the Alhambra. We hope to see you again soon at one of our Porcel hotels in Granada, Seville or Madrid.Sincerely

Dear Kristel,Thank you very much for your great rating of our hotel on Expedia. The entire team thanks you for choosing us for your stay in Granada and we are also pleased that the Hotel services have met your expectations, as well as its location to access the Alhambra.We take note of your instructions to improve.We hope to see you again soon at any of our Porcel Chain Hotels in Granada, Seville or Madrid.Kind regards.

Dear Halil, thank you for sharing your experience with us, we are very happy to have met your expectations and we hope to visit us in the not too distant future and enjoy a new experience with us.We will be happy to serve you again.Thank you so much

Good morning, we are very sorry for not having met your expectations, the tap water is perfectly safe to drink. If you need any accessories to pour water, it is as easy as asking for it, and we will give it to you without any problem.The location of our hotel is ideal for visiting Granada and the Alhambra, we are just 200 meters from the entrance of this monument and walking to the city center is a 12-minute walk. You can also use the bus, it runs every 5 minutes.

Dear Yi,Thank you very much for your great review of our hotel on Expedia. The entire team thanks you for choosing us for your stay in Granada and we are also happy that the hotel services met your expectations, as well as its location to access the Alhambra. We hope to see you again soon at any of our Porcel Hotels in Granada, Seville or Madrid.Sincerely.

Estimado Carlos Javier, Muchas gracias por su gran reseña de nuestro hotel en Google. Todo el equipo le agradece que nos haya elegido para su estancia en Granada y también nos alegra que los servicios del hotel hayan cumplido sus expectativas, así como su ubicación para acceder a la Alhambra. Lamentamos que la habitación triple no se adecuara a sus necesidades, por lo que le pedimos disculpas. Esperamos volver a verle pronto en cualquiera de nuestros Hoteles Porcel en Granada, Sevilla o Madrid.Atentamente.

Cher Maurice,Merci pour votre excellent avis sur notre hôtel sur Expedia. Toute l'équipe vous remercie de nous avoir choisis pour votre séjour à Grenade et nous nous excusons que le service au restaurant n'ait pas répondu à vos besoins, nous enquêterons sur les causes que vous avez mentionnées. Nous espérons vous accueillir à nouveau bientôt dans l'un de nos hôtels Porcel à Grenade, Séville ou Madrid.Cordialement.

Dear Keila,First of all, thank you for your opinion, which undoubtedly helps us understand how guests feel at our hotel. We are sorry to read about your discontent, we take note of your complaint, since we are always constantly changing to improve.Our team will act quickly to address potential deficiencies and correct any situation that is not in accordance with our established standards.Thank you for your understanding and we hope to serve you again very soon.

Dear Vesselen,Thank you very much for your excellent rating of our hotel on Expedia. The entire team thanks you for choosing us for your stay in Granada and we are also pleased that the Hotel services have met your expectations, as well as its location to access the Alhambra. We hope to see you again soon at any of our Porcel Chain Hotels in Granada, Seville or Madrid.Kind regards.

Sehr geehrter Kunde, es tut uns sehr leid für die Dinge, die Sie uns gesagt haben. Wir entschuldigen uns für alles. Unser Ziel ist es, dass Sie sich wie zu Hause fühlen, dass alles perfekt funktioniert, dass Sie keine Unannehmlichkeiten haben und dass Sie Ihren Aufenthalt genießen.Wir nehmen alles aufmerksam zur Kenntnis und hoffen, dass Sie bald wieder nach Granada zurückkehren können. Wir werden Sie nicht noch einmal im Stich lassen.Einen schönen Tag noch.Gustavo CaraDirektor

Estimado Neil, Le agradecemos su tiempo dedicado a compartir su experiencia con nosotros. Nos complace saber que ha disfrutado de una estancia inmejorable con nosotros gracias a las 5 estrellas que nos ha otorgado. Esperamos volver a verle en su próxima visita a Granada.

Estimada Yue, Le agradecemos su tiempo dedicado a compartir su experiencia con nosotros. Nos complace saber que ha disfrutado de una estancia inmejorable con nosotros gracias a las 5 estrellas que nos ha otorgado. Esperamos volver a verle en su próxima visita a Granada.

Apreciado ClienteAnte todo agradecer su excelente valoración de nuestro hotel en Hoteles.com. Todo el equipo le agradece que nos hayan elegido para su estancia en Granada y además nos congratula que los servicios del Hotel hayan cumplido con sus expectativas, así como la ubicación del mismo para acceder a la Alhambra. Nuestro personal siempre quiere hacer sentir a nuestros clientes como si estuviera en casa y por su comentarios vemos que así ha sido. Esperamos volver a verle pronto en cualquiera de nuestros Hoteles de la Cadena Porcel en Granada, Sevilla o Madrid.