「I always stay here when visiting my mom in Schenectady and the front desk is always so helpful, patient and kind. Huge thanks to Colin for his warm reception. Manager covering during check out could use some of the hospitality training from the other staff. The room was clean but toiletries need to be freshened up as most are out but i bring my own so had it wasnt a dire need. Rooms are clean, bed pillows should be changed, pretty small and flat for a king size bed. Overall a good stay.」
「The receptionist (Sharif) was very welcoming which we really appreciated. And the facility is just fabulous — not what anyone would ever expect from a near-airport hotel. 」