グレン エコー ホテル

「施設は少し古いけど、清潔でした」

「部屋にありがたくさんいた。ベッドに寝ていたら4箇所虫に刺されて痒くなった。」

「We really enjoyed our stay but the staff made an error I need to report. We checked in early (3PM) and were assigned a room. It was fine but when my son checked in with his family (4 people) at 10, we discovered that we were assigned his room. We have the same name. However, the room we were assigned had 2 queen beds and the room he was assigned had 1 king bed. It was impossible for him to accept that room because it was not possible to sleep 4 people in one king size bed. So, at 10:30 PM...

「Bad car access to entrance. Bat work of front staff 」

「Staff were excellent and responsive. Room was nice and clean. Only thing odd was metal fence around perimeter of parking lot. Thought maybe there had been car break ins. 」

「室内は清潔に保たれている。 スタッフは要求した内容に素早く対応してくれる。 朝食は充分な質が担保されている。 駐車場は広く問題はない。 ボイラーが故障したらしく一晩お湯が出なかったがこれは致し方ないと考える。 車があれば近場で食事も取れ、フリーウェイも近く出かけるのに便利。」

「S」

「空港から少し離れているが、シャトルバスで迎えに来てくれる。設備、従業員の対応も良かった。」

「We got to the hotel at 8pm and found out upon arrival that the hotel was overbooked and our stay was canceled. The hotel never communicated this to Expedia, whom I booked through. We were in OH for a rock festival so 90% of hotels were entirely booked and the other 10% were charging 2x or 3x usual rates. It was not only a massive inconvenience and extremely dishonest practices, but an insane surprise expense to pay double at a different hotel. Elijah, the desk attendant, was very apologetic and...

「None」

「My original room had no bedding on the bed and the room smelled like cigarettes. The front desk person promptly moved me to a nicer suite that was clean and fresh. In other respects the inn was average.」