「Upon arrival, the owner was standing at the main lobby desk, alongside another employee. He has zero customer service skills. Acknowledge every guest as they enter and show eye contact, add a smile! The property is very dated. My room stunk - a simple air freshener powder on the carpet before vacuuming could go a long ways. I had to crank the a/c in late October to help with the smell.
It’s an ideal location and the ladies at front desk were very kind.
Breakfast - forget about it. A one bed...
「Upon arrival, the owner was standing at the main lobby desk, alongside another employee. He has zero customer service skills. Acknowledge every guest as they enter and show eye contact, add a smile! The property is very dated. My room stunk - a simple air freshener powder on the carpet before vacuuming could go a long ways. I had to crank the a/c in late October to help with the smell.
It’s an ideal location and the ladies at front desk were very kind.
Breakfast - forget about it. A one bed...
Laura