Terrible experience. After a mic-up between the hotel and hotels.com, I was repeatedly threatened with legal action, and the hotel was in general not interested in resolving the issue - refused to pick up the phone and refused to access hotels.com. Terrible, terrible treatment of customers, and horrendous attitude.
Ole
2024 年 7 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2018 年 3 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The views and charm of this old colonial hotel are matched only by the awesome manager and staff. We were treated with kindness and professionalism. I would return in a heart beat!