Find hotels near Gateway Community & Technical College, Florence from ￥10,457

"How's it sound? The property being pet-friendly, along with the low $50 incidental deposit, was a plus and made traveling with our large dogs easier. The staff was friendly and welcoming, which we appreciated. However, the overall condition of the property fell well short of expectations. Cleanliness was not up to standard—we encountered an unpleasant odor in the room and found leftover items such as lids from old containers, hairs on the bed, etc. from previous guests, which is unacceptable. The room itself also was in clear need of renovation, general upkeep and in need of a good deep cleaning. Additionally, for a pet-friendly property, the lack of convenient or designated areas for dogs to use the restroom was a slight oversight and made our stay a bit difficult as we were working to avoid other pets, general guests and significant nearby traffic. We ultimately chose to check out a night early due to these issues, and no accommodations or consideration for a refund were offered for the night we chose to not stay. There were also problems at check-in with our Expedia reservation and pay-at-property arrangement that were never resolved, resulting in us being charged significantly more than expected and far more than the experience warranted. Overall, while the staff was kind and the pet policy is a positive, the property needs serious improvements in cleanliness, maintenance, and customer provided services. Based on our experience, it’s difficult to recommend staying"

"Breakfast was fresh every morning. Staff very friendly and helpful. Jets in the hot tub didn't work but it was still warm"

"Breakfast was fresh and hot, with a good variety. Parking was a bit small, but manageable. Room was clean and everything worked fine. Great staff."

"Very clean and newly renovated. Rosa was especially kind to make sure we had ajoining rooms and everything we needed. "

"Very clean room. Excrllent staff"

"No matter which staff, they were all very friendly and helpful. Always said hello with a smile on their faces and asked how everything was going throughout our stay. We loved the option of afternoon snacks and the popcorn was a plus. "

"Described exactly as it is on website. "

"The room was filthy, smelled horrible. Shower was broken, parts of the faucet in the tub just laying on the floor. Maintenance thankfully came and fixed it. That was the only positive. Phone was broken, moldy windows. Do yourself a favor and avoid staying here. "

"Saw baby roaches "