Garden Museum Hiei

clean and spacious room. professional, kind and friendly staff. Ac was working well. we didn't have chance to use Washing machine coz we stayed only one night .

Hotel is good love the location. The breakfast buffet is somewhat awful and I would certainly skip especially for the price they charge. Lots of food options around right out the door. Beds were not very comfortable and pillows were rocks. Other than that great location would probably try one of the other hotels next time but it wasn’t bad and would stay again for sure. They won’t let you check in early either 3pm and it’s a big line as everyone is just waiting…

The check in process was quick and seamless. I used a luggage delivery service and my luggage was waiting in the lobby at my arrival. The woman at the desk was pleasant and helpful with tips for my stay. The room was clean and contained slippers as well as compartments at the door for my arrival. The kitchen has dishes and an ice tray in the freezer!! As a family of 4, we appreciated the large closet, separate toilet and bath area as well as the sliding wall. There is a beautiful garden acoss the street and many shops within walking distance. I appreciated the quiet of the area and the balcony area for the apartment. The only downside is the difficulty in obtaining a luggage delivery service for the next leg of my trip. But I would definitely visit this property again.