Search Residences in Gallions Reach Station

"Staff were good but definitely not worth the money for an executive suite. The shower was in need of repair, the ceiling paint flaked off midst shower and the shower was really not what was expected for an exec suite. Breakfast was okay but limited and food was okay - I had room service - pizza was greasy and the drink I had chosen was out of stock and then had to wait a further twenty minutes for the alternative. The bed was comfortable, towels fluffy but really not worth the money. "

"Nice room & helpful staff "

"Staff were so friendly and helpful. The room was very snug – it would be good to have facility to hang clothes on the door perhaps? Comfy beds and great shower. I wasn't expecting staff to clean and change towels every day – it would be good to have facility/note to say when not required. Sustainability etc. x"

"Perfect location for a show at The O2!!!! Beautiful hotel !! Great breakfast with lots of vegan options !!! "

"Room was tidy. Not clean. Marks on surfaces. Smelt horrible. Hallway smelt foul. WiFi was good. Staff were staff. They were efficient but there was definitely not service with a smile "

"Great location for the O2, staff were lovely. "

"Generally poor!"

"Convenient for Stratford station, friendly helpful staff. Room clean and comfortable. "

"TL;DR: My third stay here, and the last. The room was filthy, the bathroom smelled of sewage, and the bedding smelled of urine. The front desk promised to fix it but did nothing until the next day. Avoid. The Full Review: I have stayed at Leman Locke London three times, but the decline in standards is shocking. This room was not "move-in ready" by any definition: • Sanitation: The bathroom had a foul sewer smell when closed, which actually imprinted onto the towels. The blanket and pillows smelled of urine. • Cleanliness: I found stray hairs and cookie crumbs on the floor upon arrival. • Missing Essentials: No bath towels (only one mid-size and a mat), no hand soap (dispenser was empty), and zero kitchen supplies like dish soap or sponges. The Service Failure: The worst part was the staff's response. I reported these issues immediately and was promised a cleaning that same day. That promise was ignored. I was left in a filthy, foul-smelling room until the day after my arrival. The front desk was inadequate and indifferent."