「Very nice upgraded rooms. Smoking smell in the halways was not great, but the rooms did not smell like smoke. Otherwise, breakfast was wonderful and staff very friendly. 」
「The gentleman that checked us in was amazing! He has kids and was so helpful and understanding! Showed had great water pressure. Hotel is old but they are updating. Breakfast was a 10 compared to Hilton down the street. Would def stay again!」
「This hotel is located perfectly but compared to other 3 star hotels in the local vicinity it could do with some tlc. The staff could do with a uniform so they are easier to identify but they are generally nice. 」
「This hotel is near the auto train in Lorton. Great location, clean, comfortable, good breakfast& coffee. Customer service was excellent. Felipe checked us in and gave us some good info. about the area.」
「Misa, young lady at the front desk, was very pleasant and helpful. She got us checked in quickly and answered all are questions. Guided us to nearby restaurants. Hotel itself was very clean. Location was perfect. Less than 20 mins from the FBI Academy. Many restaurants and retail stores/shopping plaza nearby. 」
「Well, first of all the pool and the hot tub was not working, so I was disappointed about that and at night I kept hearing this clicking noise like someone was trying to come in the room」
"I handed in my laundry, but even after three days, it hadn’t come back. Despite repeatedly asking the front desk to look into the matter, they were unable to locate it. It was only at check-out that we discovered it had been delivered to a different hotel. In the end, the laundry was safely returned to me, but I wish appropriate action had been taken sooner."
