「Very nice upgraded rooms. Smoking smell in the halways was not great, but the rooms did not smell like smoke. Otherwise, breakfast was wonderful and staff very friendly. 」
「Excellent customer service. Toilet overflowed and staff came to resolve promptly and neatly. Kudos to housekeeper Evelyn, houseman Victor and Assistant General Manager Jami.」
「The gentleman that checked us in was amazing! He has kids and was so helpful and understanding! Showed had great water pressure. Hotel is old but they are updating. Breakfast was a 10 compared to Hilton down the street. Would def stay again!」
「This hotel is located perfectly but compared to other 3 star hotels in the local vicinity it could do with some tlc. The staff could do with a uniform so they are easier to identify but they are generally nice. 」
「Well, first of all the pool and the hot tub was not working, so I was disappointed about that and at night I kept hearing this clicking noise like someone was trying to come in the room」
「Misa, young lady at the front desk, was very pleasant and helpful. She got us checked in quickly and answered all are questions. Guided us to nearby restaurants. Hotel itself was very clean. Location was perfect. Less than 20 mins from the FBI Academy. Many restaurants and retail stores/shopping plaza nearby. 」
「This hotel is near the auto train in Lorton. Great location, clean, comfortable, good breakfast& coffee. Customer service was excellent. Felipe checked us in and gave us some good info. about the area.」
"There wasn’t a train that went straight from my hotel to DC or Pentagon city, which was a bit of a pain. But luckily, there was a shuttle bus that went to Reagan airport and Pentagon City metro station. The bus drivers were super nice and even gave me a metro map. "
