「We absolutely love this hotel. The rooms are clean and the beds really comfortable. It could do with an update and refurb in certain areas but this doesn't affect the quality of the stay. The staff are very friendly and happy to help in any way they can. It's location is perfect as it's close to South pier, a tram stop, shops and the pleasure beach. We will be making further bookings in the future.」
「We didn't stay at the hotel for a number of reasons. Firstly, the surrounding area was deprived with half the buildings either boarded up or in disrepair. Secondly, having a 'seaview' and being a 'boutique' hotel is debatable, but definitely not from the outward appearance of the property. It was scruffy and needed maintenance to the paintwork and front door. Thirdly, to be made to stand outside ringing a bell for 30 minutes is unacceptable and shows poor customer service.
The decision was made...
「We did not stay at this hotel as when we went to check in the hotel advised that they were double booked and they had arranged an alternative hotel.
When we got to the alternative hotel the rooms were not ready and it was 7.45pm before we finally got into our room.
The room was basic but clean so no issues once we were finally able to get into the room.We did not stay at this hotel as when we went to check in the hotel advised that they were double booked and they had arranged an alternative...
「Was a little apprehensive after reafing some reviews. Arrived and was greeted by a lovely guy, very pleasant friendly and helpful. Room was clean and warm, bedding and towels were spotless. Not the Hylton but what can you expect for such a cheap stay.? Would definitely stay again.」
「Place is managed by one man Tom who was very nice ...Owner was off to Birmingham as we arrived and another lady disappeared when I spoke to her so not much of a welcome . Place needs work and cleaning tbh ... Basic standards are a must especially in a town with so much competition.. Hotel had two names which doesn't help.Think we were the only ones there but we were the only ones for breakfast ... Took a while to get any response from anyone as place was deserted but got there in the end ...Tom...
「This is a wonderful place to stay. It has a car park at the rear and 3 parking spots at the front. It is very secure with a personal PIN provided before book in for the doors. Very clean and smart. Big comfy bed in room 6 anyway. Nice little kitchenette. Fridge, kettle, coffee machine. Lovely shower. If I had to pick fault it would be the awful washing up liquid. It must be watered down, it does very little indeed! The flat is near to all restaurants and a Whetherspoons. Lots of coffee bars. The...