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"Incredibly clean and hygienic place, I’ve stayed there before and loved it! Super close to the ski resort, onsen visit is included, they have storage for your ski/ snowboard equipment as well as free laundry. The showers are amazing as well as the room heaters. I love staying here and I will be returning next year :) might just be an annual trip! They also have a great kitchen setup, along with Beer on draft! Thank you so much! Highly recommend!! 😊"

"The staff were very hospitable, and the food was delicious."

"Friendly staff, clean room, nice view "

"The view of the slopes was fantastic. The room was adequately spacious. We love that each room had lockers for our ski gear. Of course, the best part of this hotel is that you can just walk out of the hotel straight to the ski lifts. Outside of skiing, it's convenient that we can just walk around the massive building complex to shop or eat. "

"staff were polite, friendly and made us feel at home! special thanks to dining staff Shinya san who was attentive and friendly especially to young children, and also for accommodating our request to dine earlier. he even folded crane origami for us! we really appreciate his thoughtfulness, thank you so"

"This was by far my greatest stay so far in japan. Amazing food, amazing building, amazing onsen! But westerners be wary, you will need to sacrifice some of your typical understanding of amenitys, theres no showers in the rooms, and very little english is spoken in this whole town. That being said i cant rate it less than 5 stars! If you come to this hotel, be prepared to eat (amazing) foods you never thought youd try, and immerse youself in the japanese culture. If you do not want to immerse yourself, this may not be the place for you."

"Clean rooms and great service. Some staff know some English and if they dont they will try their best to help you. Food was excellent! Be sure to get their breakfast and dinner! The onsen was relaxing. "

"Everything was great "

"The room was really spacious with beautiful views of the surrounding mountains. Breakfast was included but dinner we ate out as the hotel is large and they can't accommodate everybody. This was not a problem as there were so many restaurants in town. You do need to time the shuttle bus well though. Overall, a brilliant place to visit and really worth the money."