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"The hotel description is very misleading. The rooms are extremely small, and the double room is one tiny bed (the same size as one bed in a twin room). The decor is extremely outdated, the bathroom is tiny, and you cannot change the heating in the room by yourself meaning it is either too cold or too hot. You need to call reception to adjust the temperature. The Onsen was fine. Definitely very overpriced for what you get."

"Great onsen, had free breakfast and laundry machine for small fee :)"

"Staff are friendly and accommodating! Free breakfast and the free bus back to Kawaguchiko station is very helpful! It is also close to the Lawson Fujikawaguchiko Town Hall."

"It is in perfect location with an amazing close view of Mount Fuji. Staff are very helpful. Has perfect amenities (except for good pillows. Suggest to check the pillow and ask for more or replacement in time). The location and amenities made our stay very comfortable."

"A great central location. Perfect location for Fuji-Q. Just steps away. Easy access to busses. Great rooms with beautiful view."

"We did select a room with a Mt Fuji view but i should have selected one with lake view. those are much better. The food was really good (breakfast and diner). Transportation could be improved around the lake (difficult to find a bus after 5pm and taxis are also very sparse)"

"Nice place to stay,"

"Wonderful, clean, well located, great staff, delicious breakfast."

"Air con was good and the room was clean and tidy. Washroom at the front desk is very hi tech . The view from my room window was very beautiful. "