Frankische Schweiz Museum

Staff is friendly, helpful and professional.

First and foremost, the hotel is very convenient. It is literally across the street from Munich's main train station, making arrival and departure from the city effortless; it's also within walking distance of many of Munich's major attractions. That's why I gave the hotel 3-stars instead of lower, which I would have based on the room we stayed in. The room was fairly small and cramped, but the bathroom was especially so. The bathroom door didn't open all the way because it hit the towel rack inside (I'm pretty slender, but a larger person would have a problem squeezing through). But it gets worse: The ceiling over the bathtub is quite low, only about 5'6" (168 cm), so even though I'm only 5'9" (175 cm), I had to bend my head forward to take a shower! Also, it was very hot in Munich during our stay. Although I knew there was no air conditioning in the room, it was advertised as having a fan, which it did, but there were problems. First, it was a ceiling fan and it was located over the desk rather than the beds (so it didn't keep us cool at night). To make matters worse, the ceiling lights were located above the fan, so that it created a strobe-effect when the fan was on. I asked at the front desk about getting a table-top fan, but they said they had none to spare. After a sweaty, sleepless night, I went downstairs and asked again about a fan; luckily, a different man at the desk provided me with one. But EVERY room should come with an effective fan included during the summer.