ファウンテン・ハイツ ホテル

「宿のホームページにはいまだにチェックイン12時からとなっているが、現実には14時。そのくせしっかりと夜間窓口にアーリーチェックインは別途と書いてある。14時以降に行っても受付は夜間窓口で行われた。18時頃に帰って来た時も受付は夜間窓口のままでした。」

「Seems like some kind of scam going on. I booked onExpedia. When I got to the hotel the person told me there was something wrong with "EXPEDIAs card" and I would have to pay out of pocket. So I have been charged by both companies. After talking to an EXPEDIA customer service rep. He started talking about the 3rd party they used to book my reservation and they have to contact the hotel to get my money back. I am a platinum member with EXPEDIA and this is a first. Hmmm. Something isnt...

「Breakfast was great and staff was friendly but the beds were uncomfortable 」

「My stay was excellent! I could not have chosen a better location!」

「Place was clean and breakfast was fresh and delicious.」

「Everything was great! Must be a newer hotel. Smelled like new carpets. Very clean. Every staff member we encountered was polite and very friendly. My only concern was when I took a shower, the tub was so slippery, i literally almost fell. They need those grippy strips on the tub floor. 」

「Had to move to another room. Room not in good condition.」

「Room was so humid our towels were wet.」

「No bedding for trundle bed in room 」

「Breakfast was hot and plentiful. 」

「We were lucky to find an available room with it being race weekend. The staff was amazing, the room was clean, the bed was comfortable, the water pressure was awesome and the water temp was also good. The air was cold at first but through the night I wasn’t as cold. The hotel is old and needs a major update especially for the price. We felt safe and was in a great area. Honestly other than needed to be updated I can’t complain.」

「Only disappointed there was no pool.」

「Clean room」

「Great food, great variety at breakfast; staff was top-notch; room was clean and neat, as was the rest of the property; plenty of free parking; great location.」

「Good」

「Everything」

「very nice indeed」

「Breakfast was great」

「Very comfortable five night stay at LaQuinta Homewood. Carmen at the front desk provided outstanding customer service to help work through a reservation mistake I made on Expedia and the service I received from Branden from Expedia was equally exceptional. 」