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"Whenever I have a layover at Heathrow terminal 5, I stay at the Sofitel. The rooms are clean, comfortable, well appointed. The staff is incredibly friendly, and you can’t beat the convenience to catch your flight the next morning."

"Great staff "

"Room was lovely fully met our needs location is perfect anf staff were very friebdly ajd accommodating. We didnt use the resturant for evening meal however breakfast was one of the best weve had away "

"had a wonderful stay overall. The room was clean, comfortable, and well maintained. What truly made the experience special was the staff, especially Widnel. He was genuinely kind, professional, and always smiling. He went above and beyond to make sure everything was perfect and made us feel very welcome from the first moment. His positive attitude and attention to detail really stood out. Thank you, Widnel, for such a lovely experience you truly made our stay memorable. 🌟"

"Stayed a night before flying home. Pleasantly surprised with this place. Would stay again."

"Room was spotless and complimentary breakfast was great with plenty of choice"

"Everything 100%"

"Really nice Buffett dinner good quality and fresh. Nice size family room. Easy checkout"

"Friendly and helpful staff. Wonderful cooked breakfast and service. Joban, Habiba and Magda made our stay so pleasant. All 3 ladies went above and beyond to make our stay wonderful. We travel a lot and let me say you are lucky to have these ladies employed. We have never had such personal care in any country. If I could take them with me during all our travels i would! Please reward them, they definitely deserve it!"