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"Check in and out was super easy. Staff was super helpful and super nice. "

"Breakfast was great! Diverse and always alot. Family friendly. Hotel is clean. Housekeeping staff was wonderful! The front desk staff were very unhappy people they should work on that"

"I experienced an unexpected allergic reaction after staying here. I’m not sure if it was the bedding or cleaning products, but it was concerning, and I would advise caution."

"The hotels location on I Drive is perfect as many restaurants are next door or across the road and a two minute walk to Icon Park. Complimentary buses available from the hotel which take you to the Universal parks. Disney buses also available on request. One of the best swimming pools on I drive. Rooms are only cleaned every 4 days which has changed from the last time we visited. "

"Everyone was so friendly and helpful from the moment we arrived until we checked out. The property was clean and well stocked."

"I have two babies, this hotel is perfect for kiddos and families, i would come back millions of time, I swear is super kid friendly, and also i have never seen in any place with so much security in the pool, they hace extremely security in the pools for the kids i just feel secure there"

"It was great"

"There was nothing wrong with the staff, they were polite & helpful, the location was perfect for us as we went to Disney four days out of our trip. I was disappointed in the fact that one night we came back from Disney and outside our room smelled like weed as well as a heavy police presence near our building. The police were looking for someone and I had my son with me. That wasn’t fun explaining to him. Also, my room had an issue with the ac however maintenance came within about 15 mins and fixed it. Like I said, the staff were professional and polite. And also, I found two bugs in my room. I’m not sure what kind but I don’t like bugs. I used to stay here all the time as a child but I don’t think we will be back. "

"Other then never having our room cleaned, trash taken out, to or fresh towels this hotel is excellent. The pool is beautiful. I would stay here again "