2/10 (非常に不満)
David
出張
2023 年 12 月 2 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Checked in the evening of Nov 22, 2023. when I went to my room there was a garbage bin filled with garbage under the kitchen sink. Later that same evening just before taking a shower I checked the tiles on the shower walls, they looked dirty so I tried cleaning with wipes which, was very dirty especially half way down to the flooring. I took the used wipes to the front desk as proof that the rooms are not properly maintained. The male receptionist/ supervisor responded saying, "what you want me to do, if you are looking for something to complain about you will find it, there are 40 guest here and you are the only guest complaining. i replied "are you calling me a liar" he replied, "No, you are not comfortable here, leave". I stayed the night as it was approximately 10:00, the next evening I checked out. I did not sleep the night, feeling uncomfortable.
David
2023 年 11 月に 9 泊滞在