Find hotels near Elegance Boutique Spa, Los Angeles from ￥14,498

"The hotel itself was nice. But we had several problems during our one week stay. We had two rooms on the third floor both had queen size beds. The bathroom for us was an issue. It had a sliding door with no lock very heavy door by the way. When you closed it, it had a large gap on each side that you could clearly see the person showering or going to the bathroom. So if anybody walked up towards the door to leave, they could see what was going on in the bathroom. The next problem was they told us they would clean our room every three days but every day we would get clean towels and our trash thrown. One of our rooms was never cleaned the whole time we were There. The trash was overflowing. We didn’t get towels. It was never picked up. We asked several times for it to be picked up and it never happened. The other room only got cleaned once because I saw the person in the hallway and they asked me if I wanted it cleaned and I said yes. But again, no towels no toilet paper no throwing the trash. If we wanted something we had to go down to the lobby to pick it up ourselves. The pool was ice cold there was no towels by the pool. We were told someone would bring some out to us that never happened. They had a little restaurant on the first floor. We went for breakfast. We’re waiting to be seated. We were told we had to order and pay at the stand. Then we could seat ourselves and the food would be brought out. Which was strange because if you wanted to add something you had to pay 1s"

"We walked from the airport to this hotel, which was so convenient. The rooms were spacious and clean. It was incredibly quiet and the bed was really comfortable. My son got to do some plane-spotting, even though it was foggy. Nice staff too!"

"Parking was free and underground, but looks like it's open to the public. They never asked for license plate number or make of my car."

"Rooms very dirty mold in bathroom smells bad blood stain on carpet outlet most of the do t work iron don’t work they clean rooms every two days once stains on sheets mattress very old not comfortable waist of time and money Never again at this property "

"The view was excellent and it's an easy walk down to the beach."

"Wonderful staff. And a shoutout to Juvenal, one of the shuttle drivers - happy, helpful, funny but not overbearing. Also to the staff that checked me in and out. I should have got their names. This is perfect for an overnight to catch a flight the next day. 24 hour shuttle service, Free breakfast which was a yogurt for me. Nothing glamorous but adequate. The room was dated and a little moldy smelling but linens were good and bathroom was clean. Would recommend because of the staff -all went above and beyond to make this a good stay."

"Definitely not worth the price. Bathroom was for sure not cleaned - many hairs, etc in the shower and sink area that were not mine. Sheets were threadbare and ripped. Hallways smelled of mildew and bleach. Bright side is location near decent restaurants, etc., but that would not entice me to stay here again. Motel 6 vibes all the way here. "

"Overall "

"It was ok"