4/10 (不満)
mandie
家族旅行
2024 年 6 月 11 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
I was told when checking in that the property was under new management so I am not sure if our difficult time staying here is a reflection of that old management.
That being said the communication on their part left a lot to be desired. We used our GPS to get to the property. We ended up on a dirt road climbing to the top of a mountain. When the dirt road ended we called for directions. I was told our reservation had been moved to one of their other motels The Dancing Bear Inn. I still havent been able to find any notification sent to me that this move had taken place.
When we got down from the mountain and arrived at the Inn the staff were polite and helpful.
We rented 2 rooms. One of the rooms was not very clean, and smelled of mildew. The other room did not have any visible source of heat, and was miserably cold during a rainy night. The following morning we were surprised to find there werent any restaurant's serving breakfast in the area. There were a couple of items available for breakfast in the lobby, but the cleanliness of the Inn shook our confidence in the breakfast.
Again our experience may simply be a reflection of the previous management, but The Dancing Bear Inn is not a place we would return to in its current state.
mandie
2024 年 6 月に 1 泊滞在