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"Lovely big room, nice staff, great view of bridge "

"Top room and top staff - very customer focussed. "

"all"

"Room is spotless. Comfy bed with great pillows. Nice bar. Great city centre access. "

"Stayed for work trip. The room was amazing (river view)"

"The staff are so lovley they answered all my questions they where very welcomeing and your felt like part of the furniture i have two sen children and was very careing and inderstanding one of my little ones hurt his hand due to me giving him a glass my own fault and he cut his hand hand they were so caring and made my younge man feel calm when he felt distrested i felt very happy withthe pool and the steam room the breakfast was fantastic so much choice they also make sure you dont have allergies witch i do and let me know what i could or couldnt have amazing service all around "

"Lovely location on the banks of the River Tyne with spacious, clean rooms. All the staff were very warm, welcoming, helpful & courteous. We were pleased to find a wide choice of breakfast foods were available but some did suffer from being kept in the hot trays too long. Plenty of parking was available when we were there. a really enjoyable visit."

"Excellent hotel"

"Excellent location"