Located close to Burj Khalifa and Dubai Mall, Mama Shelter Dubai provides a swim-up bar, a poolside bar, and designer stores on site. Treat yourself to spa services, such as a sports massage, a body treatment, or a facial. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car rentals on site.
Located in Downtown Dubai, a neighborhood in Dubai, Mama Shelter Dubai is in a shopping district and near the airport. Travelers eager for a bit of culture can stop by Museum of the Future, while those who have shopping on the agenda may want to visit Dubai Mall and Mall of the Emirates. Don't miss out on a visit to Dubai Aquarium & Underwater Zoo. Visit our Dubai travel guide
0, Dubai, Al Asayel Street, Business Bay
What's nearby
Dubai Water Canal
3 min walk - 0.3 km
Safa Park
3 min drive - 2.7 km
Godolphin's Al Quoz Stables
12 min walk - 1.0 km
La Perle
3 min drive - 2.4 km
Dubai Water Canal Waterfall
3 min drive - 2.4 km
Getting around
Business Bay Station
3 min drive
Dubai Intl. Airport (DXB)
20 min drive
Restaurants
Halfcup
2 min drive
Alegra Bar & Sisha
5 min walk
Anbar Restaurant & Cafe
7 min drive
Ancora
2 min drive
Sports on 4
7 min drive
About this property
Mama Shelter Dubai
Luxury hotel near Burj Khalifa
Located close to Dubai Mall and Dubai Aquarium & Underwater Zoo, Mama Shelter Dubai provides a swim-up bar, a poolside bar, and designer stores on site. Treat yourself to spa services, such as a sports massage, a body treatment, or a facial. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and al fresco dining. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi.
Other perks include:
4 outdoor pools and a children's pool, along with free cabanas, sun loungers, and pool umbrellas
Free self parking and valet parking
Buffet breakfast (surcharge), a free shopping center shuttle, and secured bicycle storage
Evening entertainment, tour/ticket assistance, and luggage storage
Room features
All 197 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Other amenities include:
Reusable coffee/tea filters, LED light bulbs, and eco-friendly cleaning products
Bathrooms with rainfall showers and designer toiletries
25-inch Smart TVs with premium channels
Wardrobes/closets, coffee/tea makers, and daily housekeeping
24-hour airport pick-up shuttle on request for a surcharge
Free beach shuttle
Free shopping center shuttle
Onsite parking available only on request
Free covered self parking on site
Free secured, covered valet parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 115 for adults and AED 95 for children
3 restaurants
A bar/lounge
A poolside bar
A swim-up bar
Snack bar/deli
Restaurants on site
Mama Restaurant
Mama Skypool Bar
Mama Trattoria
Mamm’s Bar
Things to do
24-hour gym
4 outdoor pools
Bicycle storage
Children's pool
Designer stores
Evening entertainment
Outdoor pool (guest access)
Family friendly
4 outdoor pools
Children's pool
Lifeguards on site
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Guidebooks
Lockers
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Business services
24-hour business center
269 square feet of conference space
4 meeting rooms
Computer station
Outdoors
Free pool cabanas
Outdoor furniture
Pool loungers
Pool umbrellas
Spa
2 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Deep-tissue massages
Detox wraps
Facials
Sports massages
Swedish massages
Thai massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
5 accessible parking spaces
Accessible airport shuttle
Area rugs in public areas
Area rugs in room
Ceiling hoist
Cobblestone flooring in public areas
Doorbell and phone notification
Elevator
Hardwood flooring in public areas
Hardwood flooring in room
High-pile carpet in room
Lever door handles
Pool access ramp on site
Raised toilet seat
Smooth flooring in public areas
Smooth flooring in room
Stair-free path to entrance
Thin carpet in public areas
Thin carpet in room
Tile flooring in public areas
Tile flooring in room
Valet for wheelchair-equipped vehicles
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs on site
More
1 building
100% renewable energy
24 floors
Annual offsets purchased for at least 10% of carbon footprint
Art Deco architecture
At least 80% lighting from LEDs
At least 80% organic food
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2024
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Lifeguards
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Blackout drapes
Down comforter
Hypo-allergenic bedding
Premium bedding
Bathroom
Bathrobes
Bathtub or shower
Bidet
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
25-inch smart TV with premium satellite channels
Pay movies
Food and drink
24-hour room service
Coffee/tea maker
Espresso maker
Free bottled water
Meal delivery service
Minibar
Restaurant dining guides
More
Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Individual decor
Individual furnishings
Laptop workspace
LED lighting
Phone
Reusable coffee/tea filters
Safe
Soundproofed rooms
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: AED 20.00 per accommodation, per night
A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately AED 115 for adults and AED 95 for children
Airport shuttle fee: AED 200 per vehicle (maximum occupancy 2)
Airport shuttle fee per child: AED 200 (up to 12 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including family gatherings and birthday parties) are allowed on site
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
We should mention
Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Free in-room WiFi has a 4-device limit
Parking height restrictions apply
Property is also known as
Mama Shelter Dubai Hotel
Mama Shelter Dubai Dubai
Mama Shelter Dubai Hotel Dubai
Frequently asked questions
Does Mama Shelter Dubai have a pool?
Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 8:00 AM–7:00 PM.
How much does it cost to stay at Mama Shelter Dubai?
As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Mama Shelter Dubai on Mar 7, 2026 start from ¥15,012, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Mama Shelter Dubai pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at Mama Shelter Dubai?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Mama Shelter Dubai?
Check-out is at noon.
Does Mama Shelter Dubai provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of AED 200 per vehicle applies.
Where is Mama Shelter Dubai located?
Located in Downtown Dubai, this luxury hotel is within 6 mi (10 km) of Dubai Mall, Burj Khalifa, and Dubai Aquarium & Underwater Zoo. Museum of the Future and Dubai World Trade Centre are also within 6 mi (10 km).
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Reviews
Mama Shelter Dubai Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The staff is amazing! A special thank you for the staff in the restaurant at the ground floor. Very customer oriented, friendly and welcoming.
The hotel is great with a refreshing design.
The only disadvantage was the desk in the room: it’s too small to work at.
Tanya
Stayed 6 nights in Apr 2025
6/10 Okay
Kaysha
Dec 15, 2025
The first room I was in had black mould in the room. I was moved rooms and the same problem was in the next room. They offered another room move and I told them unless the bathroom layout is different there’s no point as it’s clearly a design fault. I was moved to a different room type and there wasn’t any mould. It’s just a shame this was right at the end of my stay. Had I had a mould free room from the beginning it would have been a great stay. The hotel and facilities were great.
A really comfortable hotel, well maintained and very clean. The decor is very trendy and has much more personality than many of the sterile, cookie cutter hotels you might stay in. The half board option was good, but be prepared to pay some significant supplements for some menu items.
This hotel holds parties twice per week until 3am, and they’re so loud it’s impossible to sleep. It’s a shame this isn’t better advertised/advised as I would have avoided booking.
Breakfast had incredibly poor service, solely down to inconsistency. Staff were not attentive i the slightest and there was no coordination around tables - if you ordered something they have no idea where you are sat.
The rooms have absolutely no storage space so you’re unable to unpack if staying for a longer period.
I stayed in the property for 10 days, the first 5 days you couldn’t use the bar swimming pool. Ironically those were the days of my vacation before work. No mention of construction or repairs before booking. That wasn’t cool
Hotel molto bello, moderno, originale. Colazione buona ma con poche alternative di cose dolci si potrebbe migliorare. camere molto spaziose, noi avevamo una suite con due bagni e due ambienti comunicanti, davvero bellissima. avendo il volo al mattino presto abbiamo fatto il ceck out alle 5.00 ma pur avendo colazione inclusa e pagata non ci hanno offerto niente perché il ristorante era chiuso, da un hotel e di questa portata ci aspettavamo almeno una piccola colazione.
Inoltre su 4 gg di soggiorno, per ben due giorni non abbiamo avuto accesso all'area piscina perché chiusa per per eventi privati. Avendo pagato tale Servizio non trovo corretto non poterne usufruire, mi spettano almeno un omaggio da parte dell'hotel per il disagio invece niente.