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Mama Shelter Dubai

5.0 star property

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Located close to Burj Khalifa and Dubai Mall, Mama Shelter Dubai provides a swim-up bar, a poolside bar, and designer stores on site. Treat yourself to spa services, such as a sports massage, a body treatment, or a facial. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car rentals on site.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is ￥9,754
￥12,816 total
includes taxes & fees
Mar 29 - Mar 30

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Medium Mama Double (Free shuttle service to Dubai Mall & Kite Beach)

Medium Mama Double (Free shuttle service to Dubai Mall & Kite Beach) | City view

Medium Mama Double (Free shuttle service to Dubai Mall & Kite Beach)

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Medium Mama Double Terrace (Free shuttle service to Dubai Mall & Kite Beach)

Premium bedding, down comforters, minibar, in-room safe

Medium Mama Double Terrace (Free shuttle service to Dubai Mall & Kite Beach)

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Medium Mama Twin (Free shuttle service to Dubai Mall & Kite Beach)

Premium bedding, down comforters, minibar, in-room safe

Medium Mama Twin (Free shuttle service to Dubai Mall & Kite Beach)

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Medium Mama Twin Burj Khalifa view (Free shuttle service to Dubai Mall & Kite Beach)

City view

Medium Mama Twin Burj Khalifa view (Free shuttle service to Dubai Mall & Kite Beach)

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Medium Mama Twin Terrace (Free shuttle service to Dubai Mall & Kite Beach)

Premium bedding, down comforters, minibar, in-room safe

Medium Mama Twin Terrace (Free shuttle service to Dubai Mall & Kite Beach)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for XL Mama Double (Free shuttle service to Dubai Mall & Kite Beach)

XL Mama Double (Free shuttle service to Dubai Mall & Kite Beach) | Premium bedding, down comforters, minibar, in-room safe

XL Mama Double (Free shuttle service to Dubai Mall & Kite Beach)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Double Room (Medium Mama)

Premium bedding, down comforters, minibar, in-room safe

Double Room (Medium Mama)

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 1 King Bed (Medium Mama. Burj View)

Premium bedding, down comforters, minibar, in-room safe

Double Room, 1 King Bed (Medium Mama. Burj View)

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 1 King Bed (Medium Mama. Burj View)

Premium bedding, down comforters, minibar, in-room safe

Double Room, 1 King Bed (Medium Mama. Burj View)

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Terrace (XL Mama)

Premium bedding, down comforters, minibar, in-room safe

Room, Terrace (XL Mama)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Mama 2-Bedroom Suite

Mama 2-Bedroom Suite | Premium bedding, down comforters, minibar, in-room safe

Mama 2-Bedroom Suite

  • City view
  • 82 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

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About the neighborhood

Located in Downtown Dubai, a neighborhood in Dubai, Mama Shelter Dubai is in a shopping district and near the airport. Travelers eager for a bit of culture can stop by Museum of the Future, while those who have shopping on the agenda may want to visit Dubai Mall and Mall of the Emirates. Don't miss out on a visit to Dubai Aquarium & Underwater Zoo. Visit our Dubai travel guide
Map
0, Dubai, Al Asayel Street, Business Bay

What's nearby

  • Photo of the Tolerance Bridge, Dubai Canal Walk
    Dubai Water Canal
    3 min walk - 0.3 km
  • Safa Park featuring a city, a skyscraper and a garden
    Safa Park
    3 min drive - 2.7 km
  • Godolphin's Al Quoz Stables
    12 min walk - 1.0 km
  • Dubai Water Canal Waterfall
    3 min drive - 2.4 km
  • Gravity Zone
    3 min drive - 2.7 km

Getting around

  • Business Bay Station
    3 min drive
  • Dubai Intl. Airport (DXB)
    20 min drive

Restaurants

  • Halfcup
    2 min drive
  • Alegra Bar & Sisha
    5 min walk
  • Anbar Restaurant & Cafe
    7 min drive
  • Ancora
    2 min drive
  • Sports on 4
    7 min drive

About this property

Mama Shelter Dubai

Luxury hotel near Burj Khalifa
Located close to Dubai Mall and Dubai Aquarium & Underwater Zoo, Mama Shelter Dubai provides a swim-up bar, a poolside bar, and designer stores on site. Treat yourself to spa services, such as a sports massage, a body treatment, or a facial. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and al fresco dining. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi.
Other perks include:
  • 4 outdoor pools and a children's pool, along with free cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a free shopping center shuttle, and secured bicycle storage
  • Evening entertainment, tour/ticket assistance, and luggage storage
Room features
All 197 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Reusable coffee/tea filters, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • 25-inch Smart TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free beach shuttle
  • Free shopping center shuttle
  • Onsite parking available only on request
  • Free covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 115 for adults and AED 95 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Mama Restaurant
  • Mama Skypool Bar
  • Mama Trattoria
  • Mamm’s Bar

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Bicycle storage
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Outdoor pool (guest access)

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 269 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Ceiling hoist
  • Cobblestone flooring in public areas
  • Doorbell and phone notification
  • Elevator
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lever door handles
  • Pool access ramp on site
  • Raised toilet seat
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 24 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2024
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 25-inch smart TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 115 for adults and AED 95 for children
  • Airport shuttle fee: AED 200 per vehicle (maximum occupancy 2)
  • Airport shuttle fee per child: AED 200 (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including family gatherings and birthday parties) are allowed on site
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Free in-room WiFi has a 4-device limit
Parking height restrictions apply

Property is also known as

Mama Shelter Dubai Hotel
Mama Shelter Dubai Dubai
Mama Shelter Dubai Hotel Dubai

Frequently asked questions

Does Mama Shelter Dubai have a pool?

Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 8:00 AM–7:00 PM.

How much does it cost to stay at Mama Shelter Dubai?

As of Mar 22, 2026, prices found for a 1-night stay for 2 adults at Mama Shelter Dubai on Mar 29, 2026 start from ￥9,754, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mama Shelter Dubai pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Mama Shelter Dubai?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mama Shelter Dubai?

Check-out is at noon.

Does Mama Shelter Dubai provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of AED 200 per vehicle applies.

Where is Mama Shelter Dubai located?

Located in Downtown Dubai, this luxury hotel is within 6 mi (10 km) of Dubai Mall, Burj Khalifa, and Dubai Aquarium & Underwater Zoo. Museum of the Future and Dubai World Trade Centre are also within 6 mi (10 km).

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Reviews

Mama Shelter Dubai Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Amenities

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 37 out of 60 reviews
Rating 8 - Good. 11 out of 60 reviews
Rating 6 - Okay. 7 out of 60 reviews
Rating 4 - Poor. 3 out of 60 reviews
Rating 2 - Terrible. 2 out of 60 reviews

Reviews

Verified

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, beautiful poolarea and rooms, fantastic staf
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Bina

Liked: Cleanliness, property conditions & facilities
Small Rooms but great staff and service
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Viraj

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, courteous staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the wonderful stay! Great room, perfect breakfast and swimming pool. Marvellous service by the hotel personnel!
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were awesome in making me feel celebrated for my birthday.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

FATMA

Liked: Cleanliness, property conditions & facilities
My kids had so much fun at this place ♥️
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option in Dubai

brand new cool hotel, well located. Nice swimming pool, good restaurants, comfortable and well designed room
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is amazing! A special thank you for the staff in the restaurant at the ground floor. Very customer oriented, friendly and welcoming. The hotel is great with a refreshing design. The only disadvantage was the desk in the room: it’s too small to work at.
Stayed 6 nights in Apr 2025
Verified

6/10 Okay

Kaysha

The first room I was in had black mould in the room. I was moved rooms and the same problem was in the next room. They offered another room move and I told them unless the bathroom layout is different there’s no point as it’s clearly a design fault. I was moved to a different room type and there wasn’t any mould. It’s just a shame this was right at the end of my stay. Had I had a mould free room from the beginning it would have been a great stay. The hotel and facilities were great.
Stayed 6 nights in Sep 2025
Verified

8/10 Good

Salem

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very good but it far away to activity
Stayed 6 nights in Jan 2026
Verified

6/10 Okay

Khaled

Liked: Staff & service
Small room and the hotel just for families and kids
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Juergen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
for business perfect
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Maurice Nichola

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super cool
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sulaiman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, quirky and cool.

A really comfortable hotel, well maintained and very clean. The decor is very trendy and has much more personality than many of the sterile, cookie cutter hotels you might stay in. The half board option was good, but be prepared to pay some significant supplements for some menu items.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

NASER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So good
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Mathew

Liked: Cleanliness, amenities, property conditions & facilities
Super property
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Charley

This hotel holds parties twice per week until 3am, and they’re so loud it’s impossible to sleep. It’s a shame this isn’t better advertised/advised as I would have avoided booking. Breakfast had incredibly poor service, solely down to inconsistency. Staff were not attentive i the slightest and there was no coordination around tables - if you ordered something they have no idea where you are sat. The rooms have absolutely no storage space so you’re unable to unpack if staying for a longer period.
Stayed 8 nights in Nov 2025
Verified

4/10 Poor

M.Cyrus

Disliked: Amenities, property conditions & facilities
I stayed in the property for 10 days, the first 5 days you couldn’t use the bar swimming pool. Ironically those were the days of my vacation before work. No mention of construction or repairs before booking. That wasn’t cool
Stayed 10 nights in Sep 2025
Verified

10/10 Excellent

Pietro

Liked: Cleanliness, amenities, property conditions & facilities
Stanza con balcone fantastica,il personale molto professionale e disponibile e la colazione molto buona e abbondante di pietanze.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Giampiero

Liked: Cleanliness, amenities
Bellissima struttura. Vale 5 stelle.
Stayed 9 nights in Dec 2025
Verified

6/10 Okay

MARCO

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hotel molto bello, moderno, originale. Colazione buona ma con poche alternative di cose dolci si potrebbe migliorare. camere molto spaziose, noi avevamo una suite con due bagni e due ambienti comunicanti, davvero bellissima. avendo il volo al mattino presto abbiamo fatto il ceck out alle 5.00 ma pur avendo colazione inclusa e pagata non ci hanno offerto niente perché il ristorante era chiuso, da un hotel e di questa portata ci aspettavamo almeno una piccola colazione. Inoltre su 4 gg di soggiorno, per ben due giorni non abbiamo avuto accesso all'area piscina perché chiusa per per eventi privati. Avendo pagato tale Servizio non trovo corretto non poterne usufruire, mi spettano almeno un omaggio da parte dell'hotel per il disagio invece niente.
Stayed 5 nights in Dec 2025
Verified

6/10 Okay

Brian Radjesh

Kamer goede staat en personeel was aardig
Stayed 8 nights in Nov 2025