「I booked a King ADA suite. When I arrived they handed me a key card. The room was a double queen suite. When I went back to the front desk to inform the lady we were in the wrong room, she told me that the King Suite ADA was double booked. That Expedia overrode their system and it's Expedias fault. I needed the ADA room and was shown little to no disregard for the fact I had a reservation for one.」
「I booked a King ADA suite. When I arrived they handed me a key card. The room was a double queen suite. When I went back to the front desk to inform the lady we were in the wrong room, she told me that the King Suite ADA was double booked. That Expedia overrode their system and it's Expedias fault. I needed the ADA room and was shown little to no disregard for the fact I had a reservation for one.」
Cassie