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"Pool was great. Love how close it is to airport!"

"The front desk staff was wonderful in helping us resolve 3 problems - one was with our reservation; then they called to say we had left a cane in the room. It was one of our hiking canes. They have gone over and above helping us have an enjoyable stay, for which we are very thankful, especially since we were stressed because a family member was in hospital. "

"Having to pay for parking in the hotel garage"

"Such a great experience. The hotel is really cute. They have a great staff and nice rooms. It is located in downtown Seattle, so there is some street traffic that is non favorable. Once you are in the Hotel you would never know about what is on the streets. The bed was comfy and the shower was hot ;-). "

"This hotel has everything you need! The location is perfect to walk to so many things or take a train. The beds and pillows are comfy. I thought there would be a lot of noise but it was very quiet in my room. I wish the coffee shop opened a little earlier (I am an early bird when exploring a new city) but they have a Keurig and good coffee in room, and—just an aside—I wish hotels would just go back to cleaning up your room without having to ask. I’m fine reusing towels but I miss the days when they would just freshen up rooms, take out trash, make beds. It’s part of why it’s fun to stay in a hotel. But I also know it’s more eco friendly and cost effective and makes hotels more affordable. This is a great place to stay though! They happily stored our luggage too. Would stay here again! Thank you! "

"We were there for two nights (in Seattle two get new passports and then off to Shanghai the following day. The hotel is literally right next to the airport (although is somewhat route is required to actually access the airport entrance.) It was a perfect place to stay for a utilitarian stop over. The staff were incredibly friendly and hospitable, helping us with making copies and even having us email photos to them that they could then print out for us. A perfect choice for an overnight. And the restaurant across the street was reasonably priced and provided satisfying… If pretty high calorie… Food."

"Location "

"Easy to get to, beds were extremely comfortable, hotel is older, but clean. Rooms are a good size and not crowded."

"Everything is automated & hooked up to an iPad or the front desk can see what's going on with your room. Our climate control wasn't working which is why I gave the room a 4. They put me in a different room remotely & rekeyed my card so I didn't have to go down & back up which was nice. This place is very cool! We enjoyed our stay & will return the next time we are visiting Seattle "