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"Excellent professional staff. The restaurant is of quality and you will experience Japanese food culture. Highly recommend this hotel. "

"Loved the more Japanese-style in the hotel and room. Walking around barefoot and in the jinbei was a lovely experience in itself. The room was sufficient and clean and came with helpful baskets to bring your towels to the onsen. It also had a hair dryer which is not mentioned on the room amenities on here. The onsen was fantastic with the three pools and sauna. It was a very relaxing time and I appreciated the late-night hours."

"Great room. "

"The staff are hardworking, polite, friendly to us, they are second to none! Much better if the brekky may include orange or fruits choice, instead of full meal, for those who watch weight ha ha."

"Nice clean room with laundry. Central walking distance to most major tourist spots. "

"All good condition"

"Good location and a good price"

"Great Hotel with an amazing breakfast. Helpful staff. Central location close to bus lines and walkable to the castle and garden areas."

"The lounge use and the continuous provision of snacks and drinks throughout the day was much appreciated. The staff were friendly and assiduous, especially Nicole S. who helped us arrange for a delivery of a forgotten item from our last hotel. We highly recommend this hotel and their excellent team. "