ストーニーポイント町 ホテル

「The house itself was fine but the pool was unusable and not maintained. We were frequently promised it would be fixed each day but there was no maintenance done. Even going through support, there was no attempt to make things right and we were unable to use the pool during a hot summer weekend. (There aren't even any pool towels for use)」

「Very beautiful grounds. Estate like property. Lots of walking to get to rooms with not elevators.」

「I gave this property a "Good" rating instead of an "Excellent" because the customer service was lacking. Our room was not ready at 4:30pm. We were offered a drink voucher and I had to remind the front desk that there were two of us in the room. When we did get into our room several items were missing. The ottoman that was supposed to accommodate our suitcases was not there. The hairdryer was also missing. The front desk did have someone bring these items but I felt that there was a real "Oh...

「Absolutely terrible. DO NOT STAY HERE」

「Clean room」

「Room is too small, esp the bathroom. You can barely move around.」

「Ok」

「車がないとどこにも行けない」

「The room we booked was “ out of order “ I ended up in a smaller room that couldn’t fit my family. We were told Expedia would be refunded. When checking out and asking for my Expedia refund I was told the manager will call you in the morning. That’s all. Just to leave and then be charged 900 dollars on the card that I used for deposit for a tiny room that I did not ask for. Really bad business.」

「I love the grill」

「Like: convenient to train station and walking distance to downtown for dining, nice view of the river. Good shower water pressure and temperature. Dislike: property is old and needs updating. Rooms need renovation, including new mattresses and bedding, room darkening window shades/treatments. Closet was small and only half height (daughter’s dress pants couldn’t hang without laying on the bottom) and no iron/ironing board. Has a pool but was still covered at the end of June.」

「Here's a natural, positive hotel review you can use: **⭐⭐⭐⭐⭐ 5/5 Stars** I had a wonderful stay! The hotel was very clean, comfortable, and well-maintained. The staff was incredibly friendly, welcoming, and always willing to help with anything I needed. From check-in to check-out, everyone made me feel valued and taken care of. The rooms were spotless, and the overall atmosphere was peaceful and relaxing. I would definitely stay here again and highly recommend this hotel to anyone looking for...

「Pure luxury and decadence is how I would describe the Abbey. The hotel is located on a hill with a gorgeous view of the Hudson. They have afternoon cookies and coffee to relax and enjoy the sunset over the Hudson. The bed is very, very comfortable in each room has its own thermostat. The staff is very helpful and available at a moments notice. You will not regret your stay at this place.」