ホックリー郡 ホテル

「We arrived around 12:30 a.m. The entrance looked nice and matched the photos on Google, but unfortunately the rooms were nothing like what was advertised. The hallways had no air conditioning, making them hot and humid, and the carpet throughout the hallway had multiple stains. The elevator was covered in smudges, giving it a dirty appearance. Once we got to our room, we found stained bed sheets and stained carpet. To make matters worse, there was no bar soap or shampoo provided. I went...

「I really want this hotel to survive, but you are living on borrowed time. You are at least 5 years behind in improvement and renovation. Carpeting, vents (rusting and filthy), damaged plaster ceilings, door key cards working 50% of the time, television in bedroom freezing in both rooms I stayed in. Eventually this property will fall in on itself. Hilton needs to invest. This is a property with great location and potential.」

「Great room for the price. Staff was helpful and polite. Liberal check out time」

「All went well, no issues.」

「Hotel very outdated needs a desperate renovation. Bathroom had mold, wallpaper coming off, water pressure not good, dry dog poop on the stairs, pool water green. Bed was comfy pillows were horrible. You definitely get what you pay for with this hotel. Staff was very kind and friendly.」

「Excellent」

「my room was not cleaned even after i requested it when i asked the young man he said he could not do anything about it. he told me if i wanted clean towels i had to bring the dirty ones to him.. i called their 1-800 number and they talked to the young man and told him to bring me towels to bring to me and he didntl the customer service people assured me someone would get in touch with me and no one has. i feel like if i wanted a clean room i was going to have to do it myself.」

「Staff was very friendly and helpful. Breakfast was good. Pool and hot tub were nice.」

「$100 Deposit information was not disclosed anywhere before arrival. Even confirmed by Expedia that this info was not disclosed」

「Check-in and checkout was very quick, professional and informative. Menu for breakfast was written on a board outside of breakfast area. This was very unique and helpful. Everything was clean and in its place. I would definitely stay again if I am ever in this area again.」

「Good clean rooms and a friendly staff」