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"Really nice people"

"Very clean, very quiet, very convenient, reasonably priced, and comfortable bed. But the aspects that stood out were: 1.) Kelcey- Front Desk Receptionist. She is the personification of the concept of “Southern Hospitality.” She was kind, cheerful, efficient, and extremely helpful. I sincerely appreciate her efforts, and Best Western Corporate HQ should as well since she set the tone for my great stay. She is exactly what the hotel chain needs to enhance its already respectable reputation, and I hope she is strongly considered for a meaningful Holiday Bonus (think $$$). Additionally, Kelly Gaines, the Breakfast Manager, is definitely working very hard to make sure the day starts off right. She puts out a very nice full breakfast, but her efforts don’t stop there. If you stay in the area more than 2 minutes, you’ll see Ms. Gaines moving from location to location, cleaning the countertops, replenishing food items and utensils, etc., and doing it all with a cheerful attitude. She is another team member who should be considered for a meaningful Holiday Bonus. Accolades are nice, but cash really reinforces this kind of good performance. I cross-cross the country often, but if I have to stop in Jackson, TN, I will definitely book a room in this hotel. Great all-around experience."

"Fabulous suite for a great price. Clean, comfy, well arranged, great TV."

"Room was nice! On call staff was amazing! "

"Friendly staff. Shawn was very good. Clean room. Highly recommend "

" All staff courteous and helpful "

"What was to be just a special surprise stop-over for my wife before going to Nashville has evolved into being the highlight of our Fall Trip. Wish we lived closer than 8 hrs so we could take some weekend visits. This place was exceptional in every category. Clean, breakfast was outstanding and the owners were great host. The history of this building is fascinating. The owners visited with us for over an hour while we enjoyed a delicious full course breakfast. What a nice and interesting couple. We laughed and shared many interesting stories. Like we’ve known each other for yrs. We are up in years but sure hope we can return. They do eweddingb. "

"Plenty of parking"

"Nice staff, plenty of food places nearby. "