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SureStay Plus Hotel by Best Western Jackson

2.5 star property
Travelers find a comfortable base in Jackson's shopping district, where a refreshing pool awaits after exploring and a hearty breakfast starts each morning

Choose dates to view prices

SureStay Plus Hotel by Best Western Jackson is in the shopping district, offering a convenient home base. Guests can enjoy free breakfast, WiFi in public areas, a seasonal outdoor pool, and a business center.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
The current price is ￥8,977
￥10,301 total
includes taxes & fees
Mar 30 - Mar 31

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Pillowtop beds, in-room safe, soundproofing, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.2 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillowtop beds, in-room safe, soundproofing, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Located in Jackson, SureStay Plus Hotel by Best Western Jackson is in the entertainment district. Casey Jones Village and Rusty's TV and Movie Car Museum are cultural highlights, and some of the area's activities can be experienced at Jackson Bowling & Family Fun and Jackson Tennis Center. Looking to enjoy an event or a game while in town? See what's happening at West Tennessee Healthcare Sportsplex or The Ballpark at Jackson. Visit our Jackson travel guide
Map
38305, TN, Jackson, 1936 Highway 45 Bypass

What's nearby

  • Casey Jones Village
    3 min walk - 0.3 km
  • Music Highway Crossroads
    3 min walk - 0.3 km
  • Union University
    19 min walk - 1.7 km
  • Old Hickory Mall
    3 min drive - 4.9 km
  • West Tennessee Healthcare Sportsplex
    6 min drive - 9.4 km

Getting around

  • Memphis International Airport (MEM)
    81 min drive

Restaurants

  • McDonald's
    2 min walk
  • Snappy Tomato Pizza
    3 min drive
  • SONIC Drive In
    19 min walk
  • Texas Roadhouse
    3 min drive
  • Buffalo Wild Wings
    2 min drive

About this property

SureStay Plus Hotel by Best Western Jackson

Hotel in a shopping district
SureStay Plus Hotel by Best Western Jackson provides amenities like a free breakfast buffet and a business center. Stay connected with free WiFi in public areas.
You'll also enjoy perks such as:
  • A seasonal outdoor pool along with sun loungers
  • Free self parking
  • A computer station, a TV in the lobby, and a front-desk safe
  • A vending machine, smoke-free premises, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at SureStay Plus Hotel by Best Western Jackson boast comforts such as air conditioning, as well as amenities like free internet and safes. Guest reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with rainfall showers and shower/tub combinations
  • 32-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

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  • Pet friendly
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6.2 out of 10, 565 reviews
The price is ￥8,448
￥9,695 total
includes taxes & fees
Apr 12 - Apr 13
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.10 per 24-hour period); free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.1 per 24-hour period (rates may vary)
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Carriage House
Best Western Carriage House Inn
Best Western Carriage House Inn Jackson
Best Western Carriage House Jackson
Surestay Plus By Best Jackson
SureStay Plus Hotel by Best Western Jackson Hotel
SureStay Plus Hotel by Best Western Jackson Jackson
SureStay Plus Hotel by Best Western Jackson Hotel Jackson

Frequently asked questions

Does SureStay Plus Hotel by Best Western Jackson have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at SureStay Plus Hotel by Best Western Jackson?

As of Mar 29, 2026, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Jackson on Mar 30, 2026 start from ￥8,977, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Plus Hotel by Best Western Jackson pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 20.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Jackson?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at SureStay Plus Hotel by Best Western Jackson?

Check-out is at 11 AM.

Where is SureStay Plus Hotel by Best Western Jackson located?

Situated in the entertainment district, this hotel is within a 5-minute walk of Music Highway Crossroads and Casey Jones Village. Union University and North Hospital are also within 3 mi (5 km).

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Reviews

SureStay Plus Hotel by Best Western Jackson Reviews

7.0

Good

7.2

Cleanliness

7.2

Location

8.0

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 226 out of 824 reviews
Rating 8 - Good. 237 out of 824 reviews
Rating 6 - Okay. 164 out of 824 reviews
Rating 4 - Poor. 101 out of 824 reviews
Rating 2 - Terrible. 96 out of 824 reviews

Reviews

Verified

2/10 Terrible

charles

Liked: Staff & service
Disliked: Cleanliness
Bed bugs in our room. Itching all nice. Bites in the morning. Remove that mattress please
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super simple, great experience. Staff was very helpful
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tameka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The microwave in room didnt work
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ann

Staff was friendly and helpful. The room was clean and comfortable. The price was great! The best motel bargain of our trip!!
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am handicapped with COPD. Days before checking in I called and requested a room at the front of the building on the bottom floor so I wouldn't have so far to walk to get to the lobby. I can't climb stairs. I was told at check in that accommodating guests wasn't how they did business and that I asked for too much. This young man has no business checking in guests. He obviously didn't like that I had reserved the room weeks before at a reduced rate. Everyone else was nice.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

JARROD

Liked: Cleanliness, amenities, property conditions & facilities
Yes everything was perfect
Stayed 7 nights in Feb 2026
Verified

6/10 Okay

Mike

Floors were dirty, matress was most uncomfortably. Ok for the price but wont stay again.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Geneva

Kinda loud right by the freeway. Needs some TLC.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Robert

Disliked: Amenities, property conditions & facilities
it was a little run down in the room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dale

Liked: Cleanliness, amenities, property conditions & facilities
A great hotel very clean and in a good location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Karole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here twice. The rooms are clean and updated. The people at the front desk are very friendly and helpful.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Vicki

Liked: Cleanliness, staff & service
The room is reasonably clean but kind of shabby. But based on the room rate I shouldn't expect more.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

DeAnna

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff was great. He even came to our room to help us with the TV. Perfect for our quick overnight stay.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Rejean

Liked: Cleanliness, property conditions & facilities
It was a nice room with a very good breakfast. We would stay here again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Twila

Liked: Cleanliness, staff & service
Everything was great!!! The room was decorated. Really cute. Staff was wonderful. We will definitely be back.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

ELLEN

Disliked: Staff & service, room comfort
Pool was horrible needs to be re done
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Marsha

Liked: Staff & service, amenities
Room was clean but there was hair in the bath tub. The staff was extremely helpful and friendly!!!
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Alexis Monique

The room had roaches. I saw two running in my room notified hotel staff the switched my room immediately but still uncomfortable after witnessing it.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lloyd

Liked: Cleanliness, amenities, property conditions & facilities
Yes everything was great!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Joanie

Liked: Cleanliness, amenities
Les chambres etaient bien mais le dejeuner très decevant
Stayed 1 night in Nov 2025
Verified

8/10 Good

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a decent stay for the money. Nothing fancy but nothing terrible.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

cynthia

Disliked: Cleanliness, staff & service, property conditions & facilities
The front desk clerk had the tv on so loud I couldn’t hear what he was trying to say. The area felt very unsafe. Men in the back of the hotel making noise. I was charged more than the posted rate. Nasty area and wish I had made a better choice.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Tyesha

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 6 nights in Oct 2025
Verified

8/10 Good

H

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine
Stayed 1 night in Oct 2025