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"The Staff was amazing "

"TV didn’t work, they had to move us"

"The room was dirty. There was hair in the shower and a lot of discoloration on the floor. The description says a shower/bath combo but it is just a shower. The bed is HORRIBLE. It is probably as comfortable as a sidewalk to sleep on. The air conditioning in the room didn’t work well so it was always hot in the room. The toilets are LOUD, you will hear all those around you being flushed. Parking is either valet or self parking in a sketchy garage, both are expensive. Overall I don’t recommend this room at all. The only this it has going for it would be the location. Personally I will never stay at the Hyatt again. Trust me when I say keep looking and avoid this property."

"The rooms were clean but carpet stained from previous use. Close to State Farm arena truly a 8 minute or less walk. Beautiful meeting rooms, food & drink cost were very pricey $$$$ but over taste was ok."

"Property is okay. There’s nothing much to do and they need to add more restaurants."

"It was a great stay, beautiful hotel and rooms right on the riverfront. Spectacular views of the passing ships and very comfortable. Great amenities as well."

"Ok I love the location of this hotel but it wasn't a good stay and for $344 a night I expected more!!! The tv didn't work and the water would random go to a trickle and go cold before getting hot again. Also the bathroom made some very load noise randomly as my kids try to sleep. They did renovations quickly and sloppy that it makes the room look dirty. I have reach out with document of all of this, waiting to hear back."

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"Stayed for my birthday and enjoyed every minute. The staff was super accommodating and polite. The room was clean and well kept."