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"The parking situation was a little unsettling.It was very dirty and not very brightly lit.Thankful that the underground was locked & needed to be buzzed into.All 2 star ratings were due to the underground & areas leading to the underground.The room was clean. Lobby was confusing.Giant torn heart needed to be removed. from Valentines day? weird toys on the rocks should be removed. Kind of junks up an otherwise lovely space. The breakfast was a little disappointing. 2 mornings. 2 different potato options. both raw. Sausage had a weird sour taste. Bacon was great! cooked well. Staff was a little less than impressed with their jobs. Sat on their phones watching whatever. competing volume with the television that they had set to Calgary news (probably would have noticed, if they weren't on their phones) other staff came for breakfast (assuming it was staff, they certainly all knew one another) and they were loud and jovial. Which i don't really mind, but it made us feel like we were intruding on their space. Front desk staff were very courteous. The key card system on the elevators was a little alarming. We nearly left our keycard in the room. Then we realized that should we have locked ourselves out of the room, we wouldn't be able to get to the lobby unless we took the stairs. Same can be said for emergency situations. Needing the key card to exit is not a safe situation. Obviously need the key card to enter, but going down / exiting is not a good thing. Otherwise. Great hotel"

"Clean hotel and a friendly staff."

"They went above and beyond for breakfast; Waffles, eggs, home fries, plus everything else available for continental breakfast. Coffee was great as well! The room was very clean and well equiped! A beautiful new establishment! Great staff too!"

"Check in was fine. However when getting to our room, the door was unlocked and propped open. It was weird. Had my husband not been with me, I wouldn’t have gone in. Hotel itself is dated, paint has seen better days, however the room was clean. Fridge, microwave, tv and AC worked as expected. Parking was easy—lots of space. "

"Strong smell of mold"

"Overall it is a decent hotel, clean and conveniently located in the town core. Across the street from train station, which if you travel via the new and upcoming Northlander train service from Toronto, will be easy. The staff were friendly and helpful. "

"We always stay at this property when we’re in Timmins and stay in one of the chalets for usually 3-4 nights at a time. The amenities are nice, but the service is universally lacking. Both the sink in the kitchen and bathroom were leaking and when we called for assistance we were told that no one was available to assist until the next day. (The kitchen floor was very wet as we had been cleaning dinner dishes.) We enjoy the nature baths when we’re there but it took more than 30 minutes for our order of two yogurt bowls, a cup of coffee and a bottle of iced tea to arrive. The food is great but the time between ordering and actually having the order arrive is always much longer than I would expect any where else. I DO wish the service reflected the price point."

"Always a great place to stay"

"I will definitely be back. Comfortable clean room!!"