バーネット郡 ホテル

「The Retreat on the Hill was awesome place. We were in the Mirror House and deer’s came up to the area. My husband likes Wildlife」

「Thank you for a memorable vacation!」

「We were greeted warmly and check in was smooth. The staff were friendly and patiently talked abut the area and places to visit and/or eat. Our room was clean and comfortable. The property seems to be well mantained and has a nice outdoor seating area for relaxing and watching water sports. Breakfast was adequate and comparable to other hotels that offer free breakfast.」

「My only complaint was the difficulty with the TV. Very confusing. Guests that also stayed at this hotel reported having the same difficulties. Only 1 elevator was operating and it was incredibly slow.」

「No laundry room and seriously that’s why I left that place. Fix your laundry room.」

「Excellent hotel」

「I won't stay there again. The guest elevator was not functioning, so guests had to use the service elevator. However, because access to that elevator takes you into a restricted area, each time I left the room, I had to wait for an escort. Additionally, the telephones and guest laundry were not functioning.」

「It was ok, fees shouldve been explained before I book but it was perfect for the stay my family needed」

「Our stay overall was enjoyable, the bed was comfortable, the pool refreshing. The hotel maintenance could be improved - the door kick plates were worn and scuffed, the room smelled musty, the wired in blow-dryer did not work and the front desk had no portable to use. The breakfast was a good value and had good selection of hot and cold items. Despite the property being older, I would recommend to others.」

「The gentleman at check-in was rude and not very welcoming. He did not explain the hotel's amenities and was not helpful when I asked about changing my room, even though I offered to pay for an upgrade. In contrast, the lady at the reception was friendly and professional, and the breakfast team was warm, attentive, and provided excellent service.」

「Smelled of cigarettes. Butts by the vending machines. Truckers were noisy when the left early in the morning. Pool had a green color.」

「清掃の行き届いた綺麗な部屋でした」

「The plumber wasn't good. The shower had a really terrible sewerage smell」

「Could use some tlc but was a good stay thank you」

「The room was clean and had everything we needed. The only real issue was operating the air conditioner. There seemed to be three settings: cool, heat, and dry. It was on "dry" when we arrived and it was very cold in the room. Changing the temperature setting did not make a difference. I tried switching to "cool" which did make it less frigid, but it also weirdly made the room feel more humid. We were never able to get it adjusted to a comfortable setting. During the night I changed it back to...

「They were on top of their stuffs when it come to the cleaniness」

「We have been to lots of hotels around Killeen for work and this is one of the best. Only wish it came with free breakfast. Big plus that it has a hot tub.」