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"The staffing is always REALLY nice and helpful. My ocean view was awesome. Only thing I had a problem with was that my shower pressure from the 🚿 head wasn't working properly the water pressure wasn't worker, but was fixed the"

"Brutal hotel, it’s very dated and my shower in my room don’t work"

"No water pressure in the bathroom sink; water came out in a trickle. Shower pressure great. However they had a shower curtain that looked like it was for a 3 ft shower stall that did not reach from end to end in the tub. So you had to decide what part of the bathroom floor you wanted to get wet as the shower curtain only covered about half the length of the tub. I'm sure the place was OK for Spring Breakers and Bike week, but it was sub par as far as we were concerned. Won't be staying there again."

"everything was great but , we have a kitchen on the room but there was no silverware ,iron or plates to cook and eat, I know the give you that for a fee , but the stay was expensive enough the should included."

"Our room was definitely an oceanfront. There were chairs on our personal balcony that allowed for a wonderful, relaxing, and calming experience. "

"The property is fully non smoking so if you smoke you can not smoke on the balcony even and must go out to the parking lot. Typically the balcony is fine. This was not mentioned in information online and would have affected where we stayed. The phones aren’t connected and you can’t call the Front desk. A key card quit working. My friend went to front desk and had it replaced. That one didn’t work either. So I went down and asked them to address the issue. They made me 3 more and sent me on my way. They didn’t work. Did this 1 more time. I feel they should have handled it and not made me or us spend hour+ going back and forth. Lectures us on keeping cats away from phones which we knew, and 1mention is fine but to keep telling us and saying it’s the problem was crazy. We knew and mine still worked anyway. It did get fixed. Our sliding door did not shut entirely, there was slways a small crack between door and frame and our entry door stuck and you had to push very hard to open and be sure to pull it closed and check it latched. Always it took a couple tries to get it opened before key access timed out and we had to rescan the key card. Had to request new towels 3times and ended up getting from a cleaning cart. Denied late checkout, which is only mildly irritating and wouldn’t mention if not for the other issues. Decent place, with issues, but at $200+ a night, very overpriced. Won’t stay here again. "

"decepcionante. Desde nuestra llegada no nos sentimos bien recibidos ni cómodos. El trato del personal fue poco hospitalario y constantemente nos llamaban la atención por situaciones innecesarias, lo que hizo la estadía incómoda en todo momento. Uno de los puntos más negativos fue el servicio en el bar, donde prácticamente no recibimos la atención adecuada y siempre encontrábamos una actitud negativa por parte del personal. En ningún momento hubo disposición para solucionar situaciones o brindar una experiencia agradable. Lamentablemente, tampoco recibimos disculpas ante los inconvenientes presentados. Esperábamos un ambiente más cordial y un servicio orientado al cliente, pero nuestra experiencia fue totalmente lo contrario a pesar de haber pagado un exuberante precio de estadía."

"It was ok for what it was."

"Overall, the place is dirty and parking is horrible."